You Can Now Change Your Booking Automatically Even If There's a Price Change
Sep 22, 2021 | 2 minute read Comments
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Do you run trips that are priced per person? Ever had a customer want to add or remove some people from the trip? Now there’s no headaches involved! Simply change the booking through FishingBooker and the price change will be handled automatically.

A mobile phone set against a blue background displays the Change Booking page on FishingBooker

What’s new?

Now, whenever you or your customer submits a Booking Change Request that results in a price change, the booking will be updated and the payment handled accordingly. As soon as the other party accepts, that is.

That means that if there’s a drop in price, your customer will be refunded the difference in the deposit. If there’s an increase, they’ll be able to make the additional payment right away. There’s no more waiting for the trip to be canceled and rebooked, as the trip will remain active in your and your customer’s dashboard.

If you need to change any details of the trip – no matter how small – we recommend using the Booking Change Request feature, as you, your customer, and FishingBooker will be up-to-date with everything that’s going on. 

Is there anything else I should know?

This feature only applies to a change in a booking where the price is determined by the number of guests. If a customer wants to change the booking for a different, more expensive trip, for example, they’ll still need to cancel the trip and book again. But that will all change soon!

Any change in bookings made with Online Payments or FishingBooker credits will also need to be manually approved by our team, so you may experience slight delays if that’s the case.

What’s next?

This feature is available on desktop and the My Trips App, but make sure to get the latest version of the app for the best experience. The next time you need to change a booking that incurs a change in price, you’ll have a smooth and simple process before heading out to fish. Just click “Change Booking” on the reservation confirmation page and change the number of guests. The system will do the rest!

Manage Your Bookings

Soon, it will be possible to also change packages and make other amendments that result in a price difference without having to cancel. Keep an eye out for further developments in future newsletters and notifications!

Comments (3)
  • George cini

    Sep 20, 2021

    I wish it was easier to cancel a fishing trip and not be blackballed because of bad weather or horrible fishing

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      Rhys

      Sep 27, 2021

      Hi George,

      I’m sorry to hear your concerns about bad weather cancellations. I can assure you that we never penalize captains for canceling when the weather is bad and this new feature will help you reschedule the trip and not lose customers in the event that you need to change the date.

      You should never feel pressured to take any customer out in bad weather. Please feel free to reach out to our support team if you have any further concerns, and someone will be happy to help you with any issue you may have.

      Tight lines,

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      Doug

      Sep 27, 2021

      Who got blackballed because of bad weather?

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