In this month’s edition of Captain News, we’re talking about the new 2020 Angler’s Choice Award and how to get recognized as one of the highest-rated guides on FishingBooker. We also go over what to do when plans change unexpectedly.
New Angler’s Choice Awards
Our new Angler’s Choice is now live! This is big news for captains who receive the award. Limited to the top 10% of FishingBooker listings worldwide, the new award looks beyond review scores and focuses on the entire customer experience.
Read more about how to get the award and how to promote it here.
Change of Plan? No Problem
A recent FishingBooker study revealed how much customers value getting up-to-date information. But sometimes, setting those expectations isn’t easy – especially if there’s a change of plan that you simply can’t control.
This is why we’ve come up with a quick guide that shows you how to react to unexpected changes while keeping your customers satisfied. Click here to learn how to:
- Adjust prices on the water if your trips are cut short
- Make changes to your listing, such as the number of guests you take and any other important details
- Create new, customized offers for specific customers, such as discounts for veterans or shorter or longer versions of already existing trips
Did You Know?
Setting “custom” availability on your calendar lets you block out specific trips. This is great for days that you only want to run longer trips, or if you want to focus on a certain type of trip.
Looking for more tips and advice? Check out our help center.
Be sure to stay tuned for next month’s edition of Captain News and get all the latest tips on how to grow your online business!