People Operations Specialist

Operations - Belgrade, Serbia
This position is no longer available.

People Operations Specialist

Attracting people to join your company is just one thing, but keeping them engaged is what makes a difference. As a People Operations Specialist, you will work hard to make the experience of future and current FishingBooker team members seamless. It will take a lot of effort and determination, however, you will see the rewards of your hard work through career progression, improvements to people processes and, of course, the satisfaction and appreciation of people around you. If you think you can do this, we are looking for you!

In your role you'll work across a broad range of People (HR admin) topics, supporting the whole lifecycle of employees from the moment they accept an offer to their first day and beyond.

What do you get?

  • Having a direct impact on company development - You can see the fruits of your labor.

  • Access to thousands of online courses and books for personal development. We provide company-sponsored books, training, and courses - never stop learning and improving yourself.

  • Respect and appreciation – We appreciate each other and show respect all the time. 

  • Flexibility - No one will time you, you can eat or take a break in peace.

  • Top of the line equipment - Each teammate receives a MacBook laptop and a 21" display.

  • Team building activities -The company will treat you and your teammates to team-building activities of your choice! On top of this, once a year, you will travel with the whole company. Last year we went fishing in Dubai, this year we’ll fish in Rovinj, so come join us and see what the future holds...

  • Money - We pay competitively.

  • 20 days paid vacation.

  • Delicious meals and drinks at the office. 

Who are you?

  • Get Things Done - You have a proven track record of being highly organized and completing projects on time. 

  • Analytical and Data-driven - You are able to assess and leverage systems and processes to figure out more effective ways of streamlining (automating) and creating best practices.

  • Whip-smart - You have a keen intellect and are able to learn the things you don't know fast.

  • Adaptable - You are able to adapt to frequent changes and to apply yourself over a wide array of different tasks - from managing HR admin to arranging expat relocation.

  • Tech-savvy - You understand how computers work and utilize them to automate as many things as possible.

  • Excellent Communicator - You communicate clearly, both written and orally, and you have an approachable and friendly communication style.

  • You are a Global Citizen - You are excited by the idea of working in a multicultural environment and communicating with people around the globe.


Point of Contact:

  • Serve as a trusted resource and point of contact to all employees regarding benefits administration, leave management, and various other people ops areas. 

    • Benefits administration: support total rewards programs including health, wellness, commuting, and other benefits plans. 

  • Point of contact for new employees - starting from onboarding logistics through to new hire admin/documentation requirements.

HR Administration:

  • Manage personnel records and files lifecycle, including HRIS updates.

  • Maintain and update visa and work permit expiration dates. Manage visa and work permit applications.


  • Create and run various analytics and ad-hoc people-oriented reports.

  • Track and/or update recruitment metrics and dashboards.

  • Conduct data analysis on a weekly, monthly, and quarterly basis and resolve issues as needed.

Process Improvements, Transitions, and Maintenance:

  • Maintain an appropriate level of process, program, and policy knowledge in order to assist team members.

  • Proactively identify process inefficiencies and work towards their improvement. 


  • Work experience - you have previous work experience in an admin-related field.

  • Proficient in MS Office and G Suite (Gmail, Google Docs, Google Sheets, etc.)

  • Bilingual - native/near-native level of English, and native level of Serbian.

  • Education - BA or equivalent in Management, Psychology, Sociology, Economics or Business Admin.