Thank you John

Thank you John

I am Ricardo Fifield, Manager of the mosquito fleet.
I am the person that gave you your fish when you came and pick it up. I am the one that help you call your hotel and got them to keep your fish for you.
As I was passing you guys your fish you told me you wanted some of the white fish, and I passed you what you asked me for and when you filled your cooler you told me that I could give the rest to your captain.
I did not charge you anything that you did not consume, your last bill was for 12 beer, 2 t-shirts and 1 box of ziplock bags, I am sorry if you think that we nickel and dime you but I only work here and it is my job to charge people when they buy beers and t-shirts. On your last day fishing the bait pump stopped working, when the captain called me I told him to come back to the shop to have the bait pump replaced, and I gave him instructions to go back and buy more bait at our cost, I am sorry this caused some discomfort but unfortunately it is something that can break and we have no control over it.
I am the manager here and it means a great deal to me customer satisfaction so when there is a negative comment especially about me I feel that I need to address this.
Please tell me if anything is incorrect in my response as we value your business.
Thanks.

I am Ricardo Fifield, Manager of the mosquito fleet. I am the person that gave you your fish when you came and pick it up. I am the one that help you call your hotel and got them to keep your fish for you. As I was passing you guys your fish you told me you wanted some of the white fish, and I passed you what you asked me for and when you filled your cooler you told me that I could give the rest to your captain. I did not charge you anything that you did not consume, your last... More

Thanks Scott glad you had a great time.

Thanks Scott glad you had a great time.

Thank you so much Rocky and please come back to see us again one day!
We appreciate your kind words.

Thank you so much Rocky and please come back to see us again one day! We appreciate your kind words.

Gil,
Thank you for your comments and for visiting us in La Paz.
Bait can be scarse at different times of the year so we use either larger mackerel or caballitos when sardines are harder to find.
The brand new 150hp engine had a gasket leak and we are sorry firvthat since it was serviced the day before after being run in.
Nice rooster by the way and we hope to see you again.

Gil, Thank you for your comments and for visiting us in La Paz. Bait can be scarse at different times of the year so we use either larger mackerel or caballitos when sardines are harder to find. The brand new 150hp engine had a gasket leak and we are sorry firvthat since it was serviced the day before after being run in. Nice rooster by the way and we hope to see you again.