We had a great day…. the water was perfect!!!
Dear Laura, thank you for your comment and fishing with us, we hope to see you soon.
The fishing boat and crew is everything you expect. The crew was very professional once they got there. We showed at the dock at 7 am; however without telling us the Captain changed the time to 7:30 or at least this was what we where told in our call to him. After several more calls the Captain finally showed at 8:40 am. You are not allowed to fish on this boat, you side the and if there is bit on line captain will set it and hand it to you. So this is called a reeling trip not a fishing trip. Last thing, no matter what is says on the web site they will not take your Credit Card. Because of this I had to pay additional $60 to get the cash. No photo because no catch.
The fishing boat and crew is everything you expect. The crew was very professional once they got there. We showed at the dock at 7 am; however without telling us the Captain changed the time to 7:30 or at least this was what we where told in our call to him. After several more calls the Captain finally showed at 8:40 am. You are not allowed to fish on this boat, you side the and if there is bit on line captain will set it and hand it to you. So this is called a reeling trip not a fishing... More
Dear Steven thank you for the comment for us all are important.
When the marine authorities close the port due to weather conditions no boat can leave. We always informed our customer as we did via e-mail one day before your fishing trip.
If the guest does not follow the recommendations provided to attend his fishing tour in an organized way is not in our hand any incidents that occur.
As a security measure we had to wait for the Marina authorities to open the port for fishing activities.
The credit card payment is in Mexican peso at the exchange rate of the day, we are not responsible for the agreements between the customer and bank in relation to a international transacción fee, which was also explained before charging.
Thanks for the comment we will attend each point to prevent future incidents.
Dear Steven thank you for the comment for us all are important. When the marine authorities close the port due to weather conditions no boat can leave. We always informed our customer as we did via e-mail one day before your fishing trip. If the guest does not follow the recommendations provided to attend his fishing tour in an organized way is not in our hand any incidents that occur. As a security measure we had to wait for the Marina authorities to open the port for... More