Thanks for joining us Patrick, I am glad that you both enjoyed yourselves. We looking forward to seeing you back in South Africa again soon
Regards Byron
Thanks for joining us Patrick, I am glad that you both enjoyed yourselves. We looking forward to seeing you back in South Africa again soon Regards Byron
Good afternoon Michael, thanks for the recommendation. I hope you enjoyed your time with us, and we look forward to seeing you join us again in the near future
Good afternoon Michael, thanks for the recommendation. I hope you enjoyed your time with us, and we look forward to seeing you join us again in the near future Regards Byron
Be very careful if you book with this operator. My husband and son were really looking forward to this trip. Byron even contacted us and asked if we would like to make it a full day trip which we did. Unfortunately it all went down hill from there, they were late for the pick up. We paid nearly ยฃ150 pp with no discount for my 11 year old son, unfortunately my son was seasick and they had to come in, they were only out at sea for 1 1/2 hours. Our local tour guide said we should have had at less 20% of our fee refunded, a loose offer of trying to get us another days fishing was made but shock horror nothing came of it despite us contacting Byron again. In the end we booked another trip with an operator at the Waterfront, my son was had 1/2 price and they had a fabulous days fishing.
Be very careful if you book with this operator. My husband and son were really looking forward to this trip. Byron even contacted us and asked if we would like to make it a full day trip which we did. Unfortunately it all went down hill from there, they were late for the pick up. We paid nearly ยฃ150 pp with no discount for my 11 year old son, unfortunately my son was seasick and they had to come in, they were only out at sea for 1 1/2 hours. Our local tour guide said we should have had at less... More
Good day Hannah,
Thanks for your report back, but I feel that I have to correct a number of statement made by yourself, with the full facts of the day. I am sorry that you didnโt enjoy your time on the water, due to your son getting seasick, this unfortunately is out of our control
Firstly, I had suggested that you consider the possibility of a full day, if you wished to catch rock lobster also, I also advised Kevin where to purchase the correct permit, to which we were told that he didnโt get to purchase it in time for the trip.
On the morning I did advise Kevin that we were slightly delayed, and he also acknowledged that he was aware of this. We arrived exactly 8 minutes late, but we were at the launch venue on time to meet up with the vessel for 6.30 am, not our normal launch time of 7am.
Our skipper then left with the team for Cape Point, as was planned and discussed, where they caught some fish quite quickly. At just before 9am, our captain called me to please arrange transport back to your residence for your family, as your son was feeling seasick, and Kevin had requested that captain return to Port. The vessel arrived back at Millerโs point just after 9.45am, and then your family were taken home. I have a full record of the conversation between yourselves and me.
As per our booking form here on Fishing booker, we advertise the vessel for a set price for THE BOAT, as we have fixed costs per trip. Whether we have 1or 4 guests, we charge the vessel price. It is NOT per person rate, as the boat is a private charter. Hence we cannot offer discounted rates for juniors, or when client request us to return early, when sea condition are comfortable for the trip to continue.
Again I am sorry for your son getting seasick. I did try to offer to take him out for a couple of with my kids, should we have had an opportunity before you left. Unfortunately our vessels were fully booked. However, next time you are back in South Africa, give me a shout, and I will gladly take your son out for a short trip and see if he has overcome his seasickness
Yours in Fishing Byron
Good day Hannah, Thanks for your report back, but I feel that I have to correct a number of statement made by yourself, with the full facts of the day. I am sorry that you didnโt enjoy your time on the water, due to your son getting seasick, this unfortunately is out of our control Firstly, I had suggested that you consider the possibility of a full day, if you wished to catch rock lobster also, I also advised Kevin where to purchase the correct permit, to which we were told... More
Thanks for joining us on Depth Charge Max, we look forward to seeing you again soon. Hopefully we will see the bigger fish around then.
Keep well and safe travels home
Thanks for joining us on Depth Charge Max, we look forward to seeing you again soon. Hopefully we will see the bigger fish around then. Keep well and safe travels home
Crew were very nice, unfortunately we didnโt catch any fish but that happens. Not so good that the engine on the boat kept failing
Good evening Jordan,
Thanks for the feedback. I have spoken to Capt Kevin, and he explained to me about the dirty fuel that occurred on your way back home. We have discovered that there was dirty fuel supplied to us.
Please accept out most humble apologies for this issue. We have managed to resolve it. I will contact you in the morning, to discuss a way of compensating for the slightly delayed trip home. Thanks for your patience
Yours in fishing Capt Byron
Good evening Jordan, Thanks for the feedback. I have spoken to Capt Kevin, and he explained to me about the dirty fuel that occurred on your way back home. We have discovered that there was dirty fuel supplied to us. Please accept out most humble apologies for this issue. We have managed to resolve it. I will contact you in the morning, to discuss a way of compensating for the slightly delayed trip home. Thanks for your patience Yours in fishing Capt Byron