We actually booked the wrong day. We werenโt even in Mexico yet. I felt so terrible about the whole thing, but everyone was SUPER nice and understanding. We rebooked for when we will actually be there and are very much looking forward to it! We will def take care of the guys that showed up for work and had no work! My apologies!
Thanks John!ย We understand that mistakes can be made and are grateful for your kindness and your feedback-ย We are really looking forward to meeting you and taking you fishing! Have a great trip!
Thanks for coming out Brent! We hope to see you again soon!
We had an amazing day fishing! We caught two Barracudas and a Mahi-Mahi! The crew even celebrated my sons birthday on the boat! Would highly recommend them!!!
Thanks Brian!ย We had fun too and happy you spent your sonโs special day with us!ย See you next time-
Pros: The crew was very accomodating and did their best to ensure we had bites. Payment and booking the trip worked flawlessly with quick responses from management. We were also able to easily get a taxi to/from the beach from our resort.
Cons: The issues we had are that there was no bathroom on the boat or on the beach rendezvous point; this was quite the issue especially since it was a 6-hour trip. The fishing rods seemed old with the spools too full, making it difficult to real in, and the crew didnโt have long nose pliers to remove hooks, resulting in several unintentional pokes from hooks and the crew having to cut the line multiple times whenever we caught fish. The fish that we caught were placed in a bucket exposed to direct sunlight instead of the ice cooler, causing discoloration of the scales and the temperature of the fish to be warm. Lastly, the crew had automatically assumed we didnโt want any of the fish when we previously told management we were interested in keeping them for the chef to cook. Not too big of a deal, however, this made our departure a little awkward as it felt like we were taking food away from the crew.
It was a fun experience overall, but next time we will be looking at joining a larger vessel that offers more amenities.
Pros: The crew was very accomodating and did their best to ensure we had bites. Payment and booking the trip worked flawlessly with quick responses from management. We were also able to easily get a taxi to/from the beach from our resort. Cons: The issues we had are that there was no bathroom on the boat or on the beach rendezvous point; this was quite the issue especially since it was a 6-hour trip. The fishing rods seemed old with the spools too full, making it difficult to real in,... More
Hello Denise, we are happy that you had a good time fishing with us!ย We appreciate your concerns and I wanted to let you know that we have gotten a cooler specifically for the smaller fish that are caught, we have the cool box below for the larger ones as you know.ย Also, the trip you took was our new Captains first day with us and therefore the process may have been a bit awkward in regards to preparing your fish for you.ย We apologize for any inconvenience to you.ย Gabriel is happy to help anyone prepare their catch so they can take it with them!ย He is working hard to meet our standards and making sure our clients enjoy their day on the ocean!
Hello Denise, we are happy that you had a good time fishing with us!ย We appreciate your concerns and I wanted to let you know that we have gotten a cooler specifically for the smaller fish that are caught, we have the cool box below for the larger ones as you know.ย Also, the trip you took was our new Captains first day with us and therefore the process may have been a bit awkward in regards to preparing your fish for you.ย We apologize for any inconvenience to you.ย Gabriel is happy to... More