Captain passed out drunk and 1st mate had to drive boat.ย No one helped us fish. Zero bites, of course
Our goal at HookโN Up Sport Fishing is to meet or exceed all our customers expectations. Sometimes things arenโt always as they appear, for our captain was on a new medication that affected him adversely. This problem has been corrected and is no longer an issue. In order to maintain the highest level of safety, our first mate took over the helm. He is also a fully licensed captain and not at any time was the charter safety jeopardized.๏ฟผ We apologize for any inconvenience and we offer a 50% discount on customers next fishing trip.๏ฟผ Like I mentioned, our goal is 100% satisfaction with all our charters.๏ฟผ Our captains and first mates are very seasoned in catching fish but sometimes mother nature does not always cooperate, thatโs why we call it fishing and not catching!i
Our goal at HookโN Up Sport Fishing is to meet or exceed all our customers expectations. Sometimes things arenโt always as they appear, for our captain was on a new medication that affected him adversely. This problem has been corrected and is no longer an issue. In order to maintain the highest level of safety, our first mate took over the helm. He is also a fully licensed captain and not at any time was the charter safety jeopardized.๏ฟผ We apologize for any inconvenience and we offer a... More
Fabian, we apologize that you were not able to catch the amount of fish that you anticipated. Sometimes mother nature does not like to accommodate us, therefore why itโs called fishing and not catching. We value all our customers and would like to offer you a 10% discount on your next charter.๏ฟผ๏ฟผ thank you for chartering with us.
Captain and Boat unkempt. No fish caught
3/4 day trip , no sodas or snacks were provided .Had to provide our own water. Salon and cabins a mess ,smelt like ciggerates.told to use only 1 head which had a sticking door latch , other was broken..when trolling didnโt produce any fish they resorted to bottom fishing in winds and current too strong to get lightly weighted rigs to bottom.over all not a good experience
I am sorry you didnโt like your experience. We always have snacks and water on board and all anyone has to do is ask for the snacks. The back cooler is always full with water and we have 400 gallons of filtered water on board for drinking, showers, cooking, etc. Unfortunately we has the boat down 2 days due to a break down and your trip was the next day after we got it fixed so thinks were a slight mess after 2 days of work. A customer 3 days before your trip got sick the bathroom and broke the bathroom door and those are special hinges that take a week to come in
I am sorry you didnโt like your experience. We always have snacks and water on board and all anyone has to do is ask for the snacks. The back cooler is always full with water and we have 400 gallons of filtered water on board for drinking, showers, cooking, etc. Unfortunately we has the boat down 2 days due to a break down and your trip was the next day after we got it fixed so thinks were a slight mess after 2 days of work. A customer 3 days before your trip got sick the bathroom and broke... More
On 30 November Jason Plummer booked an overnight fishing trip with us. We took him and his son out fishing that evening and had a great time. His son was excited because he was reeling in one fish after another!๏ฟผ In fact when we got back in the morning, Jason Plummer๏ฟผ was so excited and happy with the trip that he๏ฟผ immediately booked another trip the following afternoon. So I somehow wonder why heโs giving๏ฟผ us a negative recommendation when booking the second trip immediately! We are highly recommended by ๏ฟผ99% of our customers and since we are in a business that relates to entertainment, you sometimes will have people get confused as to the enjoyment that they really had.๏ฟผ Signed, Richard, your trip coordinator.
On 30 November Jason Plummer booked an overnight fishing trip with us. We took him and his son out fishing that evening and had a great time. His son was excited because he was reeling in one fish after another!๏ฟผ In fact when we got back in the morning, Jason Plummer๏ฟผ was so excited and happy with the trip that he๏ฟผ immediately booked another trip the following afternoon. So I somehow wonder why heโs giving๏ฟผ us a negative recommendation when booking the second trip immediately! We are... More