Sorry your trip did not meet your expections. You arrived late, the captain graciously held the boat for your family to board, in turn the crew had to make up the extra 10 min, giving up a portion of their lunch hr. so the rest of the customers that arrived on time would have the entire 4 hrs . We also did not charge you for the extra angler you had booked for,and allowed you to board with out charging so the crew would have the least amount of time to make up. When customers arrive on time, it gives the crew a chance to greet you, get you set up with equipment, and introduce themselves,and how they will be helping you. I am hopeful that many people will read my response to your one star review and incidentally the only other one star review Flamingo received was from a man we held the boat for, โlike youโ . The moral of this response is no good deed goes unpunished
Sorry your trip did not meet your expections. You arrived late, the captain graciously held the boat for your family to board, in turn the crew had to make up the extra 10 min, giving up a portion of their lunch hr. so the rest of the customers that arrived on time would have the entire 4 hrs . We also did not charge you for the extra angler you had booked for,and allowed you to board with out charging so the crew would have the least amount of time to make up. When customers arrive on time, it...
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Allen Moudy (The Captain)
Replied on January 3, 2020
Sorry your trip did not meet your expections. You arrived late, the captain graciously held the boat for your family to board, in turn the crew had to make up the extra 10 min, giving up a portion of their lunch hr. so the rest of the customers that arrived on time would have the entire 4 hrs . We also did not charge you for the extra angler you had booked for,and allowed you to board with out charging so the crew would have the least amount of time to make up. When customers arrive on time, it gives the crew a chance to greet you, get you set up with equipment, and introduce themselves,and how they will be helping you. I am hopeful that many people will read my response to your one star review and incidentally the only other one star review Flamingo received was from a man we held the boat for, โlike youโ . The moral of this response is no good deed goes unpunished
Captain replied
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More charters like Flamingo Fishing in Fort Lauderdale
Sorry your trip did not meet your expections. You arrived late, the captain graciously held the boat for your family to board, in turn the crew had to make up the extra 10 min, giving up a portion of their lunch hr. so the rest of the customers that arrived on time would have the entire 4 hrs . We also did not charge you for the extra angler you had booked for,and allowed you to board with out charging so the crew would have the least amount of time to make up. When customers arrive on time, it... More