Although the boat and crew were excellent, the booking agent Miguel in Cancun ruined my birthday fishing trip because he gave the boat, “Big Bite”, the boat that I chartered specifically for my 80th birthday to another customer on June 22nd and tried to put me on a boat named “Heavenly” which was smaller, older, and in poor condition, and then tried to pretend that it was the boat that I chartered. TOTALLY UNACCEPTABLE!!!!!

If this is the way that FishingBooker operates I will never book a trip through FishingBooker again. I paid the 30% deposit without hesitation, yet the agent tried, although unsuccessfully, to convince me that “Heavenly” was the boat that I chartered. The result was that I did not celebrate my birthday on my birthday, but the day after and I had to completely alter all of my plans for my remaining trip. I should at least be refunded any and all commissions paid to either him or FishingBooker.

I may be 80 years old, but I am very cognizant of what I do and have years of boating and fishing experience and am able to recognize one boat from another. I don’t appreciate trying to be duped especially after agreeing to a 30% deposit and payment of $855.00.

I will never regain what I lost because of this incident. His offer of a free two hour tour was only accepted because I didn’t want to totally waste my day or disappoint my guest!

Joseph Stewart