Wow this is a shocker review. Out of our 62 reviews and before this, our worst review being one 3 star review, and 54 of our other reviews being 5 stars, it comes as a surprise. First off, Mr Ris booked our 36’ Coolcast boat, which is exactly the boat he got. I’m not sure what he’s talking about not getting the boat advertised.

He was correct that we had engine trouble on one of our two engines, which anyone who knows anything about outboard motors tends to happen on occasion. At 8am upon departure we realized the motor had an issue that was a fuel filter problem. We immediately took the boat to our personal Yahama mechanic who strictly for us. Our mechanic fixed the problem and we were back underway by 9am. No other company would have been able to fix that situation do quickly, as we are the only local company to have a full time Yahama mechanic on staff. Any other company would have had to cancel the trip entirely.

As for the fishing Mr Ris booked a 4 hr split charter, meaning he paid 1/2 the cost of private charter splitting the cost with another party. He wanted to go offshore and the other group wanted to reef fish. We chose to go offshore for our 4 hr trip. Yes the fishing was a little slow with catching one Tuna and a couple Mahi Mahi, as of course we can’t control the bite. Also, as Mr Ris said we offered him to cancel his trip at no cost after he had engine troubles (which not many other companies would have done) and he chose to continue the charter at 9am. We feel even though we had temporarily unfortunate start to the morning, we did everything we could to provide 5 star service.

Wow this is a shocker review. Out of our 62 reviews and before this, our worst review being one 3 star review, and 54 of our other reviews being 5 stars, it comes as a surprise. First off, Mr Ris booked our 36’ Coolcast boat, which is exactly the boat he got. I’m not sure what he’s talking about not getting the boat advertised. He was correct that we had engine trouble on one of our two engines, which anyone who knows anything about outboard motors tends to happen on occasion. At... More