Hi Sharon,

When you showed up to the marina when we collected for the charter we asked if you wanted to add a gratuity and you said yes and we added 20% of the 480 not the 600 thats how it got to 576.00 plus our credit card surcharge there is nothing on our website about food and drinks are provided and we also sent you this. One other point is i tried calling you several times one and two days before the trip and no answer and no call back and i cant believe you would give us a two star overall are catching your grandson a assume fish and you could have said “no i do not want to add a tip.”

When we send a conformation email this is what it says.

Don’t forget to bring:

Sun Protection: Sunscreen, hats, polarized sunglasses

Snacks, Food, Drinks

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Hi Sharon, When you showed up to the marina when we collected for the charter we asked if you wanted to add a gratuity and you said yes and we added 20% of the 480 not the 600 thats how it got to 576.00 plus our credit card surcharge there is nothing on our website about food and drinks are provided and we also sent you this. One other point is i tried calling you several times one and two days before the trip and no answer and no call back and i cant believe you would give us a two star... More