Hi Derek, Thank you for leaving your comment. We work very hard to make every customer experience enjoyable and we truly regret that we were unable to meet your expectations this time. We would love to resolve this asap and find a solution that works for our customers.
The bad: The boat you get isn't the boat on the website necessarily. This boat wasn't even equipment with outriggers and looked much older than the other boat. We didn't venture that far out to sea. I would figure that it would be more overfished closer to San Carlos. I don't even think this boat would be capable of catching a proper sized marlin. We only caught two keepers and one not. With they said, this could be normal as my deep sea fishing experience isn't much. The good: the crew was very nice and helpful. The breakfast and lunch was very good as well. We ate ceviche and rolled tacos. They cleaned the fish as part of the service and did a good job of doing it. The takeaway is that I'm happy we caught something, but I feel like we overpaid for the experience.
Thanks for your review. All comments are important to us. In the case of the BOAT, it depends on several factors, such as NUMBER OF PEOPLE AND AVAILABILITY. Given the impact this can have, we have adapted our documentation and will make sure to communicate it more clearly to future users. Please visit us again. We'd love to reward you and offer you a discount coupon for the upset we've caused. Thank you, see you soon in San Carlos
we hope to see you soon ! Thank you.
We paid for a fishing trip but only got a tour trip. The crew didn't even now how to set up the fishing lines. We asked, after 2 hours, to be taking back to land. The highlight was a rock that looked like a lizard. Very disappointed. Next time, we are just going to go where the boats are. They were yelling at us to pick them when we 1st got there. VERY BAD BUSINESS. Everyone in our party spoke Spanish, so there was no language barrier. Don't pay online!!!!!!!
I am very sorry about your experience. What he understood is that his wife was dizzy and asked to come back. The best fishing hours are in the morning from 6am to 12pm. We left very late.
Hi Derek, Thank you for leaving your comment. We work very hard to make every customer experience enjoyable and we truly regret that we were unable to meet your expectations this time. We would love to resolve this asap and find a solution that works for our customers.
