Full day without Captain Ryan
This was the worst guided fishing experience I've ever had. That being said we still had a good time shark diving. I'll explain, the captain (Ryan) contacted me the day before the trip, to inform me that he was not in Hawaii, and that a different crew would be taking us fishing. Also, on the same day his office personal contacted my wife (who was quite rude) and tried to talk her out of fishing and instead go snorkeling (which at the time seemed very odd). Once we were out on the water it became apparent that the (2) guides were not professional fishing guides, they had some experience but not what you would expect or want out of a fishing captain. After visiting with them, we found out that they mostly do shark diving expeditions, not fishing trips, but were filling in for the absent captain. Since we weren't catching any fish, the guides offered to take us shark diving. Which I must say was an incredible experience and the guides absolutely knew what they were doing in this regard. So even though the fishing was a compete bust, between the diving (snorkeling), and the abondance of sea life mainly the humpback whales we had an enjoyable trip. The shark diving was such an incredible experience I wanted to book a shark dive for my father and sister who had not gone out fishing with us. The guides told me they had two openings on a dive scheduled for the next morning, and I could call the office to book it. The office lady was once again incredibly rude even threating to hang up on me, but I got the trip booked. When my family went out the next morning to dive at the buoy where the sharks hang out. Another (apparently more professional company) had already booked the time at the buoy, so they had to do there dive on the float. The point of the story, this was a very unprofessional mismanaged outfit, with great diving guides, located in a beautiful and abundant area.
Wade, thanks for the review. Unfortunately I am not always available for charters. I have a family who requires my attention from time to time. How much I have you were on, is well qualified to run charters. She has been running fishing charters in Maine as well as Hawaii for a long time. Sometimes the fish aren’t biting but I can assure you they were doing the best to catch a fish, and if they are biting they are very capable of maximizing your catch. What as far as he person answering the phones is concerned I will address that issue personally. In addition, just FYI, the other company that was on our mooring the morning your family went out was actually the unprofessional ones by using our mooring without permission. So before you assume( which I’m sure you know what that stands for) anything, you should know it was our company that was the professional ones by not yelling and screaming at the other company to get off the mooring. In addition we normally charge $75 per person for the shark diving added onto a fishing trip. So we threw in an extra few hundred extra in value just to make you guys happy since the fish are biting(not something that is normally done). Just a little insight into professionalism 🤙
