Okey Dokey by Sushi Time 

Thank you so much for the review. We truly appreciate you taking the time to share your experience. We are very glad to hear it was a dream and that catching a dorado made it unforgettable. Hope to see you again soon.

We are sorry to hear that your experience did not meet expectations, and we appreciate your feedback. After a thorough discussion with Tony, where he explained the situation, and in consultation with our Customer Care Manager, we would like to express the following: The captain, like any other person on the boat, is human and subject to the same physiological needs. When on a boat without a bathroom, it is necessary to use a bucket, just as any guest would in a similar situation. The captain used the bucket in a discreet location, behind the central console, and subsequently disposed of its contents in the water in an appropriate manner. Regarding the tour duration, we have reviewed the log book, and indeed, the trip started at 6:15 AM and returned at 11:11 AM, which corresponds to the 5-hour standard duration for which you paid. It is important to note that the decision to return to port was not made by Tony, but rather, it was because the allotted time for the trip had been completed. This is confirmed by the log books from that day. As for your refund request, we generally strive to offer a goodwill solution, as we did by offering you a 50% discount on a future booking. Had you requested to return to port earlier due to what you described as a “defecation fishing” experience, we would have likely considered a full refund. However, you chose to continue the trip and were able to catch three fish, which was part of the experience you booked. We would also like to highlight that Tony is one of our most popular and well-liked captains among clients. With over 30 years of fishing experience in the waters of Cabo San Lucas, we have full confidence in his excellent skills and expertise as a fisherman. He has always been praised for his professionalism and dedication to providing a memorable experience for his guests. Additionally, the description on the Fishing Booker page clearly outlines what is included and what is not in the tour, including charges for licenses, bait, and pier access. Perhaps more attention to these details at the time of booking would have clarified any uncertainties. These charges are standard and were communicated again to you at least 24 hours prior to the tour. Had you not agreed to them, you had the option to cancel the booking beforehand. Lastly, for future trips, we offer larger boats with restrooms, though these come at a higher price. We appreciate your understanding and wish you all the best in your future experiences. Sincerely, Juan Carlos Sushi Time

We are sorry to hear that you where disappointed, Capt. Jesus is a very experienced captain, and every capitan has their spots and routes, the area you where fishing had good Mahi Mahi bites the day before, we are glad you where able to land two out of the three Mahi bites in that area. $150 usd for three licenses it’s not accurate, the price we charge is $20 usd per license and that includes your dock fee, nonetheless you are welcome to bring your own as this was your case. We provide this information with your confirmation if you wish to go over it. We appreciate your feedback and will surely look into it, in order to avoid similar situations in the future. We thank you for your kind patronage and apologize for any shortcomings in our customer care on this trip.