Thank you for taking the time to share your feedback, Matt. We truly appreciate it and want to provide some important context for future guests reading this.

Your booking was made late at night for an early next-day 8:00 AM departure. Due to the short notice, some captains had already gone offline for the night, which created a challenge in securing crew immediately. As soon as this became clear, you were notified right away and we worked quickly to make the trip happen by adjusting the start time to 10:00 AM. This way, you were not left waiting at the dock or wasting time with no crew present.

Regarding the fishing results: fishing conditions vary daily and depend on many factors beyond anyone’s control. While our crew always aims to take guests to the best possible fishing spots, we cannot guarantee the number of fish caught, especially with a later start time when conditions may be less optimal.

That said, our crew shared that you were very kind and generous with your tip, and we genuinely believed everyone still had a good time onboard. We appreciate that greatly.

We take all feedback seriously and are always working to improve our operations, especially when it comes to last-minute bookings and early departures. Your comments help us do better, and we thank you for that.

We wish you and your family all the best and hope your future fishing adventures are everything you’re looking for

Thank you for taking the time to share your feedback, Matt. We truly appreciate it and want to provide some important context for future guests reading this. Your booking was made late at night for an early next-day 8:00 AM departure. Due to the short notice, some captains had already gone offline for the night, which created a challenge in securing crew immediately. As soon as this became clear, you were notified right away and we worked quickly to make the trip happen by adjusting the... Más