We regret to learn of your dissatisfaction regarding the supplementary charge for chamber sealing and species-specific labeling of your fish. This service is provided as an added convenience to our clientele, ensuring optimal freshness for their catch. As communicated aboard the vessel, the fish you catch are entirely at your discretion. Numerous fish cleaning stations are available at our operational docks, and some of our patrons opt to process their own fish. To our knowledge, we are unique in offering fish processing services utilizing chamber sealers, which are distinct from the more common vacuum sealers utilized by many homeowners. As we recall, your party initially declined fish processing, subsequently changing your decision after the fish had been filleted and requesting the service. You were apprised of the pricing for this service over an hour prior to your request for us to perform it. I thoroughly enjoyed fishing with your entire family and believe that everyone, including our crew, had a positive experience. Receiving any negative feedback is always disheartening, as we are dedicated to delivering a five-star experience for all our guests.

We regret to learn of your dissatisfaction regarding the supplementary charge for chamber sealing and species-specific labeling of your fish. This service is provided as an added convenience to our clientele, ensuring optimal freshness for their catch. As communicated aboard the vessel, the fish you catch are entirely at your discretion. Numerous fish cleaning stations are available at our operational docks, and some of our patrons opt to process their own fish. To our knowledge, we are unique... More