Ensure the office runs smoothly, remains comfortable, and is safe for everyone by managing supplies, equipment, maintenance, and day-to-day support. This role helps the team work without distractions and keeps the office a reliable and pleasant place to be.
The Office and Supplies Specialist is part of the People Operations team within the broader Operations department. This is a hands-on, independent role, responsible for all office and supply-related needs. The role works closely with Finance on payments, budgeting, and invoices, with Legal on vendor contracts, and with HR to make sure new employees have their equipment and workstations ready for a smooth start.
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Organizational and multitasking skills. You’re able to juggle many tasks at once, from restocking coffee to arranging repairs, without losing track of priorities. Over time, you learn the rhythms of the office, such as when supplies run low, when equipment tends to break, or when busier weeks are coming, and you plan ahead to stay one step in front. Some days are filled with quick tasks, while others require deeper focus, like reviewing how many kilos of coffee were used last month and seeing if there’s room to improve the budget or supplier terms. You handle both with care and clarity. Even small things matter to you: if you leave your desk, you write a quick note like “Out to pick something up” or “Checking the hallway,” because for you, good organization is also about being thoughtful and keeping things flowing smoothly for others.
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Proactive, detail-oriented, and solution-driven mindset. You don’t wait for someone to complain. You might show up early, walk through the office while it's still quiet, and make a checklist of things that need attention flickering lights, a missing keyboard key, an unplugged monitor. You’re tuned into the small details that make a big difference. But more importantly, you operate with intention. You understand that working in this role means shifting gears: one day you might arrive early to prep for a delivery; another day you stay late to oversee a repair. You don’t just chase tasks reactively you plan your time, control your workflow, and manage your processes so that everything runs smoothly without burnout or chaos. Your rhythm is deliberate, not accidental.
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Hands-on problem solving. If a chair breaks, your first instinct isn’t to file a ticket, it’s to inspect it yourself. You grab a screwdriver, see if it’s a loose bolt, and only contact the vendor if it’s something you can’t safely fix. But your curiosity doesn’t stop there: when the technician arrives, you pay attention to how they repair things. Maybe it’s a tool you could use next time. Maybe the fix is simpler than expected. You ask questions because you want to learn so you can respond faster in the future, avoid unnecessary costs, and optimize both time and resources. For you, every fix is a chance to improve the system.
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Aesthetic and functional sensibility. Messy desks, tangled cables, or leftover delivery packaging bother you not because someone told you to fix them, but because you see the office as a shared experience for everyone. You naturally tidy up common areas, sort out and label cables, and even proactively order shorter or more discreet ones to reduce clutter. After office supply deliveries or furniture setups, you ensure bulky packaging and trash are removed promptly so the space stays clean and welcoming. You approach your role through the lens of employee experience, always thinking: "How can I make this environment feel calmer, cleaner, and better for everyone who walks in?"
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Good communication skills. You coordinate smoothly with cleaning staff, delivery couriers, vendors, and employees making sure everyone knows what's happening and when. You proactively ask colleagues for feedback or check in with departments to ensure everything is running smoothly. You communicate because you genuinely care about making the office experience exceptional for everyone. At the same time, you're confident and firm in negotiations with vendors and service providers, while knowing when to seek input or guidance from senior members of the Operations team to get the best outcomes. You balance empathy and professionalism, making people feel heard while getting things done.
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Budget management experience. You keep track of how much coffee, paper, or cleaning supplies are used periodically, and you know how to stretch a budget without compromising on quality. You collaborate with the finance team to create an annual office and supplies budget, taking into account past usage, expected growth, and any special events. You aim to execute this plan responsibly throughout the year while staying alert to market changes. If prices rise or supplier costs shift, you're quick to rethink allocations, flag risks, and proactively push vendors for discounts, better terms, or alternative options.
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Comfortable using office and procurement tools. You're confident using spreadsheets, inventory journals, procurement systems (if any), and digital tools to track supply requests, stock levels, and vendor details. Beyond daily operations, you're not afraid to open a vendor contract and read the key terms - delivery schedules, service clauses, renewal periods so you understand exactly what's expected and what can be negotiated. When needed, you proactively reach out to the Legal team to clarify language or get support, ensuring you're executing your role with both compliance and efficiency in mind.
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Transparency. You practice transparency by proactively documenting your work and maintaining clear, accessible records. This includes leaving behind detailed notes, contact registries, and recurring schedules such as "order coffee every 5th of the month" or "place fruit orders on Tuesdays and Thursdays." These traces not only reflect your organizational habits but also demonstrate care for your team: enabling others to step in during your absence. By doing so, you create an environment of shared responsibility and mutual support, ensuring continuity and reducing dependency on any single person.
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Basic English proficiency. Every now and then, you might need to communicate with colleagues in English, mostly over chat or email, and occasionally in person. You don’t need to be fluent or near-native, but you should feel comfortable understanding and responding clearly when needed.
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Full-time contract. FishingBooker hires on a full-time employment contract (ugovor o radu) and offers 23 days of paid vacation, plus public and religious holidays observed in Serbia.
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We’re proactive about sharing net salary information, the salary range for this role is:
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Continuous Performance Management. When we start working together, you’ll have regular 1-on-1s with your manager, followed by performance reviews every six months (April and October) where you will receive detailed feedback about what went well and what can be improved. During these periods, you will also be eligible for salary increases based on how you progress.
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This position is fully on-site, with no option for remote work, due to the nature of the role. For that reason, we are specifically looking for someone who is based in Belgrade. Our office is next to Delta City in Novi Beograd and has plenty of parking available if you prefer to come to the office by car. Since occasional driving is required (e.g. for picking up supplies or handling equipment deliveries), a valid category B driver’s license is mandatory.
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Private health insurance. You'll have a chance to participate in our private health insurance plan, fully subsidized by FishingBooker. Additionally, if you are interested in transferring your family to our insurance partner, we can assist with negotiating terms.
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Full onboarding plan where you will learn the ins and outs of the business and how we work in the team. We also provide company-sponsored books, training, and courses.
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Apple equipment. Our standard equipment setup typically includes Apple MacBook Air 13’, coupled with one monitor and the Magic Mouse / Keyboard combo.