Thank you very much for your feedback, and I apologize if the trip did not meet your expectations.
The captain made his best effort to provide you with a quality experience, taking into consideration the 1-hour delay you experienced, and he had to wait for you during that entire time. Despite this, he acknowledged an extra 30 minutes of fishing to ensure you weren’t disadvantaged. Regarding snacks and beverages, we always have them available on board. It’s possible that José didn’t have time to offer you snacks because he was focused on fishing, given the limited time due to your delay. We appreciate your understanding.

Thank you very much for your feedback, and I apologize if the trip did not meet your expectations. The captain made his best effort to provide you with a quality experience, taking into consideration the 1-hour delay you experienced, and he had to wait for you during that entire time. Despite this, he acknowledged an extra 30 minutes of fishing to ensure you weren’t disadvantaged. Regarding snacks and beverages, we always have them available on board. It’s possible that José didn’t... More

Thank you Mark. just to say tha it is not necesary sounder at this area.

Thank you Mark. just to say tha it is not necesary sounder at this area.

I’m sorry that the trip was not to your liking. We always do everything possible to ensure our customers are satisfied. The weather probably wasn’t as good as we had hoped. It would have been very helpful if you could provide us with more information about what you didn’t like about the fishing trip, as this helps us understand the evaluation and improve our service.

In any case, thank you very much.

I’m sorry that the trip was not to your liking. We always do everything possible to ensure our customers are satisfied. The weather probably wasn’t as good as we had hoped. It would have been very helpful if you could provide us with more information about what you didn’t like about the fishing trip, as this helps us understand the evaluation and improve our service. In any case, thank you very much.