I went on a 4hr trip on this boat in October.ย 1.5 hrs into the trip the engines shut down.ย They were able to start 1 engine back up but not the second.ย With only one engine running the caption immediately started heading back to the harbor.ย after limping in on a single engine for 2hrs we returned to the dock about 20 minutes early after only actually fishing for about an hour.ย The caption made no apologies and offered no refund for the trip, his comment was, thanks for coming out, better luck next time.ย I called the boat owner immediately after returning to my car, the owner was apologetic and offered to work out a refund or take me back out on another trip.ย I elected to go back out on another trip as I had a few more days in town.ย As the week went buy, the boat was still not operational.ย I told the caption I would be ok if he could refund $250 of my money as we did fish for about an hour of the trip.ย The trip cost was $650. The boat owner agreed to this refund, it has been over a week and I have not yet seen this money, I have no confidence I ever will.
I went on a 4hr trip on this boat in October.ย 1.5 hrs into the trip the engines shut down.ย They were able to start 1 engine back up but not the second.ย With only one engine running the caption immediately started heading back to the harbor.ย after limping in on a single engine for 2hrs we returned to the dock about 20 minutes early after only actually fishing for about an hour.ย The caption made no apologies and offered no refund for the trip, his comment was, thanks for coming out, better... More
To update this review Mr. Tholen DID receive his refund. I made a couple attempts to email Mr. Tholen and my Dad tried to call him but we both were unsuccessful in contacting him. So either way he got his refund. I am updating the policy if something goes wrong mechanically during a trip. In this case no one was ever at any risk at any time during the Charter. One motor did shut down and has been fixed. And they caught some fish. Hopefully Mr. Tholenโs next charter will be a good one. It obviously will not be with us but good luck to them.
To update this review Mr. Tholen DID receive his refund. I made a couple attempts to email Mr. Tholen and my Dad tried to call him but we both were unsuccessful in contacting him. So either way he got his refund. I am updating the policy if something goes wrong mechanically during a trip. In this case no one was ever at any risk at any time during the Charter. One motor did shut down and has been fixed. And they caught some fish. Hopefully Mr. Tholenโs next charter will be a good one. It obviously... More
Sorry you did not enjoy your trip.
Sorry you did not enjoy your trip. Sometimes fish donโt corroborate. We enjoyed fishing with you. Hopefully your next fishing trip will be better. Thanks
Not only did we not catch anything but we didnโt even touch a pole in 4 hours. Captain and deck hand were more interested in working on the engine then trying to catch any fish. Both my sons and their friend were so bored they fell asleep. Disappointing to say the least. Huge waste of time and money. I would definitely NOT recommend Gotta Believe charters to anyone.