Booked 5 hour afternoon tour.ย Website says final payment in cash or PayPal.ย 2 hours before the trip the captain called and begged for cash versus PayPal.ย Had to scramble to find ATM.ย Returned to Herradura after four hours because the water taxi guy goes home at 5 pm.ย Had to argue with crew and owner about paying for 4 hours and not the 5 that was sold to me.ย And, we caught zero fish.ย This was my a first charter fishing trip for my family.ย They will never fish again.ย We drove around in circles in the scorching sun for 4 hours.ย Spend the money and book a larger boat and go far offshore to fish. April 20, 2023.ย Captain lies in his response below.ย I have email confirmation showing 1 p.m. start.
Booked 5 hour afternoon tour.ย Website says final payment in cash or PayPal.ย 2 hours before the trip the captain called and begged for cash versus PayPal.ย Had to scramble to find ATM.ย Returned to Herradura after four hours because the water taxi guy goes home at 5 pm.ย Had to argue with crew and owner about paying for 4 hours and not the 5 that was sold to me.ย And, we caught zero fish.ย This was my a first charter fishing trip for my family.ย They will never fish again.ย We drove... More
Miachel the website indicates for Pm trips we start at 12 Pm. You arrived at 1 pm. And the Taxi boat service does end at 5pm. Which is why we try to start fishing by 12. I apologize if there was any misunderstanding about payment. We do offer Zelle and PayPal as options for payment.
I get it, it is called fishing not catching. But to troll an area for 4-5 and catch nothing. Never being involved the whole time, made the trip seem like 12 hours on the water. Also, we were the only boat trolling the area we were in. Might be a sign there are no fish to be caught. Would have been happy to try and cast and fish. At least we would have felt we were invited involved. I mean it is Costa Rica! This is where people go to fish, and catch!!!
Thank you Matt. ๐
I booked a bottom fishing trip and they would not do that. They wanted to troll only. (Guess they didnโt want to lose any tackle.) I was on my honeymoon and wanted my wife to catch some fish which is pretty easy to do bottom fishing. They didnโt have the tackle or bait for bottom fishing. We caught zero fish and the captain was not cooperative or very nice. I definitely would not recommend them.
Stewart I am sorry that you feel this way. We try to accommodate all customers. And we have been very successful.ย But to say we are not cooperative and not nice, I feel that was incorrect. We go above and beyond to please our customers.ย As for not catching anything, that was an incorrect. You had 3 fish hooked, that you could not pull in. But itโs called fishing, and sometimes these things happen. Again Iโm sorry your experience with us wasnโt pleasant.ย We are always trying to improve.ย In anyway way possible.ย We also refunded the cost for live bait to the Zelle account you provided. As a good gesture. Thanks.
Stewart I am sorry that you feel this way. We try to accommodate all customers. And we have been very successful.ย But to say we are not cooperative and not nice, I feel that was incorrect. We go above and beyond to please our customers.ย As for not catching anything, that was an incorrect. You had 3 fish hooked, that you could not pull in. But itโs called fishing, and sometimes these things happen. Again Iโm sorry your experience with us wasnโt pleasant.ย We are always trying to improve.ย ... More
Spend little more and get a boat that had proper tackle and equipment
Sir last time you came to CR you said you caught one small trigger fish on another boat. Today you caught 2 large amberjacks. We tried to teach you how to bottom Fish. You lost anchors, hooks.ย And fish. But we continued to assist in anyway we could to help you. You were upset about it being so hot also. Iโm sorry about that also. ๐
The boat is small and old , we were not comfortable going out far on it. The seating was very uncomfortable and exposed to the sun. Neither of us felt well about an hour in and asked to be returned to the shore. All they were concerned about was getting their payment in full. We paid in full and left a tip because we were happy to be back. A big waste of money unfortunately.
Thank you for the feedback. As the boatโs owner, I can tell you that the captain called immediately to let us know that your party was not feeling well. He told us that he and the mate quickly made the decision to return you to shore.ย So, I can say in all honesty, the crew had your best interest in mind. From his statements, you and your guest were very sick and no measures the crew took were going to fix your seasickness. As far as the boat being old and uncomfortable, our photographs and other reviews speak for themselves. Being seasick can be quite miserable and I can assure you that ANY boat, even the $2500 a trip boats with cabins and living quarters would still be uncomfortable and I am quite confident your disappointment in being so ill influenced your review. The owners and crew are always looking to improve the experiences of our guests, so we have taken all you feedback seriously. Unfortunately, you and your guest must be prone to seasickness and I would caution you to take the necessary steps to prevent this next time, no matter which boat you choose. We hope you enjoyed the rest of your Costa Rican vacation.
Thank you for the feedback. As the boatโs owner, I can tell you that the captain called immediately to let us know that your party was not feeling well. He told us that he and the mate quickly made the decision to return you to shore.ย So, I can say in all honesty, the crew had your best interest in mind. From his statements, you and your guest were very sick and no measures the crew took were going to fix your seasickness. As far as the boat being old and uncomfortable, our photographs... More