After switching the marina twice,from Norfolk,to Virginia Beach and then again the day before our trip,it was more difficult than we had hoped to just get to the boat. Once we finally tracked it down, it went pretty well. We caught a couple dozen fish and a near citation Mackerel. The captain and first mate were great and the boat was setup fairly decent. After a little motor work, we were able to putt around for couple hours and were back and docked before the alotted time. The issue that made it harder to give a higher rating was after we got back. I paid cash for the trip and tip for first mate. They explained they would clean the fish,give us some ice and bag them up. After docking,they wheeled them across the road and introduced to someone else who did this. He charged an additional 20 bucks for 10 minutes,if that, to clean them. I feel as though the first mate,or captain was supposed to do this and it should not have cost us extra time or money. The misleading expectations were set and not met. Other than that, it was fun,clean and enjoyable. Little hustle at the end kinda ruined the overall experience. We will book directly with a boat captain next time and hopefully not get soany changes and borderline lies.
After switching the marina twice,from Norfolk,to Virginia Beach and then again the day before our trip,it was more difficult than we had hoped to just get to the boat. Once we finally tracked it down, it went pretty well. We caught a couple dozen fish and a near citation Mackerel. The captain and first mate were great and the boat was setup fairly decent. After a little motor work, we were able to putt around for couple hours and were back and docked before the alotted time. The issue that made... More
I am sorry you feel this way. Although I feel that some of your complaints come from lack of industry knowledge. Changing the location initially was because I had switched marinas during the off season, which can happen often, and I updated my address on the site. I have 2 boats and they are docked at marinas right next door to each other. I do not know which boat a customer will be on until the day before as I have 2 boats and have to assign trips accordingly. So I dont feel as though me telling you another address that is right next door to the other address made it more difficult to find the boat. I will be talking to my captain and mate for that day about the fish cleaning, but hope you understand it is not industry standard to get fish cleaning done for free. Even if the mate had cleaned the fish it would have been expected to tip him additionally for cleaning the fish. It is not a “hustle” as you call it. I have many reviews and good ones at that. Not only on here but also on Google. Once again, I am sorry that you feel this way.
I am sorry you feel this way. Although I feel that some of your complaints come from lack of industry knowledge. Changing the location initially was because I had switched marinas during the off season, which can happen often, and I updated my address on the site. I have 2 boats and they are docked at marinas right next door to each other. I do not know which boat a customer will be on until the day before as I have 2 boats and have to assign trips accordingly. So I dont feel as though me telling... More
Great surprise for my friend’s birthday! Had a blast!
Overall very enjoyable experience. Most flexible crew I’ve worked with - they really work hard to give you want you want and make sure they meet your needs