Unfortunately, we only caught 1 yellow fin tuna. As guests we were not allowed to set the hook and 4 fish were lost. I understand there are no guarantees when fishing and I donโt hold that against them. The biggest issue was the captain and the fact that we paid for a 4 hour trip 7-11 and at 10:15 the mate started reeling the poles in. We assumed we were much further out than we originally thought but when we docked a few minutes before 10:30 I was not happy. My boyfriend asked the mate about it and he said something to the captain in their language but nothing was said to us. So once again my boyfriend said we paid for a 4 hour trip and we came in a solid half hr early. Once this was said the captain said $20 off I was shocked that this was his response and said thatโs it?! The captain then said $50โฆ No $100 happy now? Which I replied yes. The captain then said he misjudged the time. Ok thatโs fine but if we didnโt say anything he wasnโt going to either and was going to take our money. However when it was time to pay he only took off $50. After going back and forth for a couple of minutes I said just forget it and my boyfriend only received $50 off not the $100 originally said. He then said he came in early because we left early which was not true. I know this for a fact because the lot we parked our car was from 2am-ย 7am and we waited in the car until 7 to be safe. The captain said he would filet our catch, when doing so he fileted a quarter of the fish and handed us a bag and only when we didnโt walk away he said oh you want more? I was in total disbelief! He screwed us out of time and money but now the fish we caught too!? I watched him give some to his friends that were hovering over us while waiting to have our catch fileted. I would NOT recommend them to anyone!!!!!
Unfortunately, we only caught 1 yellow fin tuna. As guests we were not allowed to set the hook and 4 fish were lost. I understand there are no guarantees when fishing and I donโt hold that against them. The biggest issue was the captain and the fact that we paid for a 4 hour trip 7-11 and at 10:15 the mate started reeling the poles in. We assumed we were much further out than we originally thought but when we docked a few minutes before 10:30 I was not happy. My boyfriend asked the mate about... More
Its very unfortunate that your experience with us was not a good experienceโฆ We are very sorry for coming into the docks a little bit early. The captain miscalculated the trip back because the water was really rough and we were heading back headfirst into the wind and waves. The captain apologised for this and started to calculate a fair discount amount mentioning some different amounts. He decided it would be 50 dollars and the customers agreed on this. When talking about striking fish we usually strike the fish to set the hook for our customers. We do this to insure the safety of our customers. People have been pulled in the water before by big fish. Our customers receive 1/3 of the catch. The captain asked how much fish the customer wanted and they said enough for one meal. The captain gave them this and only asked if they wanted more. We do not understand how this could be perceived as something negative. Once again we sincerely apologies. Thank you for your review we will use this to better our service.
Its very unfortunate that your experience with us was not a good experienceโฆ We are very sorry for coming into the docks a little bit early. The captain miscalculated the trip back because the water was really rough and we were heading back headfirst into the wind and waves. The captain apologised for this and started to calculate a fair discount amount mentioning some different amounts. He decided it would be 50 dollars and the customers agreed on this. When talking about striking fish... More
Captain worked hard to find fish.ย We caught two nice tuna 15 minutes into the trip but it was just a boat ride from that point on.ย Just one of those days.ย Captain very knowledgeable, knows his trade.ย Would Recommend.
First mate was not personable at all and boat gave off lots of fumes.
The charter operator canceled on trip date. This is an automated posting.