well, I find your statement, not true at all and yes, we do not leave the dock until the payment is made in full. That’s proper protocol and company policy. We’ve had plenty of times where people have gone fishing and tried not to pay after the boat got back to the dock and yes, they do collect the tip upfront because a lot of people try to walk off the boat without tipping even on great trips unfortunately it’s called fishing and not catching we gave you options. You chose to do a four hour trip because you had a small child on the boat which limited you two areas that you could fishing in you had every opportunity to book a full day trip. You said it was going to be too late for your child which did not allow us to go further to the fishing grounds. You paid for four hours. You got four hours. Nothing more nothing less. I’m sorry that the trip was not to your standards, but it is called Fishing and not catching Captìn. Mike is a very respectable. Captìn has been doing this for 15 years. I highly doubt he was on the phone for three hours and if he was on the phone, most likely he was picking up business phone calls for the business. this is Father’s Day weekend, one of the busiest weekends of the year.a lack of effort does not exist on our boats. I don’t know what kind of fishing you were expecting, but we took you bottom Fishing. We took you to spots that we catch fish at you limited yourself to only four hours. That’s including travel time that is on you not us. lack of running water you’re in the middle of the Long Island sound there’s water everywhere. If you need water all you had to do was ask for it and the mates would’ve got you a bucket of water. The bathroom is washed and cleaned after every trip Captìn Mike also told me that you were looking to go for about 10 different species of fish and tried 10 different ways of fishing on a four hour trip as I said before you had expectations of doing your own thing and not the program that the Boat does and sorry on a four hour trip. It does not work like that instead of calling the office you waited till 5 AM in the morning to write a review expecting nobody to see it until later on in the day out of all the trips we’ve done for. I just think it was because you didn’t catch many fish, but that’s not on the boat that is on you guys the boat takes you to where the fish are. It is your job to catch the fish. You are holding the rods and you are fishing, not the mate or the captain. both people on the boat were extremely experience. They’ve been working for the company for over 15 years but once again there’s a lot of false to your statements. Sorry you did not enjoy yourself. We were nice enough to accommodate you booking a trip one day before on the busiest weekend of the season but I’m sure if you would’ve caught the amount of fish you wanted to we wouldn’t be getting this revealed unfortunately Fishing does not work like that. It’s called fishing in that catching . There’s excellent days there’s OK days and there’s bad days that is not the Boat’s fault that is nobody’s fault other than the Fish did not want to eat.