Payment and Pricing Terms
These terms regulate our Payment and Pricing, and rights and obligations of all Users and Customers who are paying or receiving money in connection to the services listed on the FishingBooker platform.
It is hereby acknowledged that FishingBooker pre-negotiates certain rates with Vendors to facilitate the booking of reservations on your behalf. Users hereby authorize FishingBooker to book reservations for the total reservation price, which includes the rate displayed on the Website. Upon submitting a reservation request Users authorize FishingBooker to facilitate reservations on their behalf.
The price of the travel services will be as quoted on the Website, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted by Vendors. Despite FishingBooker's best efforts, some of the Services listed on the website may be incorrectly priced. A final price will be given prior to a trip being confirmed. Errors are rare but can occur in the pricing system and these cannot be honored. FishingBooker is under no obligation to provide Services to a Customer at an incorrect (lower) price, even after a confirmation of your booking has been sent.
FISHINGBOOKER EXPRESSLY RESERVE THE RIGHT TO CORRECT ANY PRICING ERRORS ON THE WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, FISHINGBOOKER WILL OFFER A CUSTOMER THE OPPORTUNITY TO KEEP THEIR PENDING RESERVATION AT THE CORRECT PRICE OR YOUR RESERVATION WILL BE CANCELLED WITHOUT PENALTY.
Subscription Fees and Deposit
Users are not required to pay FishingBooker any joining or initial subscription fee(s) related to use of FishingBooker's Services. FishingBooker, however, reserves the right to charge subscription fees at any time and shall notify Users of any changes in subscription fee policies.
FishingBooker charges Vendors a service fee of 10-30% of the total package price (i.e., the booking and any additional expenses) for use of the Services.
This 10-30% fee is at the same time a security deposit that a customer settles with FishingBooker.
If a Vendor has activated an online payment option (option for customer to pay the full amount immediately) the total trip price is at the same time a security deposit that a customer settles with FishingBooker. Once a trip happens, the chosen fee (10-30%) becomes FishingBooker's fee and the difference between the total trip price and the chosen fee is transferred to the Vendor, reduced by any additional fees that may occur.
FishingBooker uses Braintree, a division of Paypal, Inc. (Braintree) for payment processing services. By using the Braintree payment processing services Users agree to the Braintree Payment Services Agreement available at https://www.braintreepayments.com/legal/gateway-agreement, and the applicable bank agreement available at https://braintreepayments.com/legal/bank-agreement. Users also agree that if any of the information required to open an account changes they will inform FishingBooker, Inc. without delay in writing.
Customer specific Payment Method
Payments of the deposit can be accepted by PayPal, credit cards, debit cards. Payment by credit or debit card is possible, but for amounts over US$500 can be made only by the card holder or with the card holder's approval. When making a payment by card, a handling fee may apply; please check this at time of booking. In the event the credit card holder is not also one of the passengers on the trip, a Third Party Credit Card verification process will be completed up to and including completion of a Third Party Credit Card Form along with presentation of passport and driver's license.
All payments must be processed successfully. If, however, a payment program is not completed, all monies processed will be forfeited, and the booking will be cancelled.
Vendor specific Payout Method
When a Vendor adds a Payout Method, they will be asked to provide customary billing information such as their name, billing address, and financial instrument information. Vendors must provide accurate, current, and complete information when adding a Payment Method and it is the Vendor's obligation to keep it up-to-date at all times. The information required for Payout Methods will depend on the particular Payout Method and may include: name on the account, account type, routing number, account number, email address, business information etc.
Vendors are solely responsible for the accuracy and completeness of their Payout Method information. FishingBooker is not responsible for any loss suffered by the Vendor as a result of faulty Payout Method information provided by Vendors themselves.
All payments by FishingBooker to Vendor will be paid via Paypal, Wire Transfer, Cheque and Braintree and can only be paid upon receipt of an appropriate supporting document. Depending on where a User is from and if they are an Individual or Business available payment methods differ.
FishingBooker reserves the right to choose a different type of payment method other than aforementioned if, in good faith, it determines that a different type of payment method is more adequate.
Supporting document: A standard supporting document is an invoice which must be accurate and it must contain adequate information depending on the chosen payout method. Additional supporting documents can be defined as a credit memo, credit request, etc. issued by the Vendor.
The Vendor's cancellation policy is chosen when their FishingBooker listing is created in the same way that the security deposit (which is transferred in case of a breach of the cancellation policy) is chosen. To receive the security deposit if their cancellation policy is breached, the Vendor must provide supporting documents within 90 days of the trip date. Any claims of breach of cancellation policy submitted after 90 days of the trip date will be deemed invalid.
Additional fees and currency conversions
Please note that Payment Methods and Payout Methods may involve the use of third party payment service providers. These service providers may charge additional fees when processing payments and payouts and FishingBooker is not responsible for any such fees and disclaims all liability in this regard. Users Payment Methods or Payout Methods may also be subject to additional terms and conditions imposed by the applicable third party payment service provider. Customers are asked to please review these terms and conditions before using a Payment Method or Payout Method.
Please note that third party payment service providers may impose transaction, currency conversion or other fees based on the currency and on an exchange rate and FishingBooker is not responsible for any such fees and disclaims all liability in this regard. Users are asked to please contact their bank or credit card company if they have any questions about these fees or the applicable exchange rate.
Customer Specific Terms
All of the Services require a deposit at the time of booking for a fishing trip to be secured. Any outstanding balance is due to be paid to the Vendor prior to using Services rendered by and booking with a selected Vendor. If a Customer does not pay their balance prior to using the Vendor's Services, the Vendor may cancel the booking and charge any cancellation fees as set out in the Vendor's cancellation policy which can be found on their listing.
With certain Vendors, the option may present to pay the full amount immediately. If a Customer selects this option, they will be charged the amount in US dollars by direct bank transfer or by credit card, and some additional charges and conditions may apply.
FishingBooker’s role is restricted solely to acting as a limited payment collection agent for the Vendors to facilitate payment on behalf of the Vendor through the FishingBooker platform using a payment service provider, and payments shall be considered the same as payment made directly by you to the Vendor. While acting as the limited payment collection agent for a particular Vendor, FishingBooker denies any other agency or authority to act on behalf of the Vendor, and assumes no liability or responsibility for any acts or omissions of the Vendor, either within or outside of the FishingBooker platform.
Vendor Specific Terms
FishingBooker will make sure that the retained Payment service provider will transfer a security deposit to the Vendor in case of any breach to their cancellation policy. FishingBooker's policy is to cover the Vendor's loss by transferring a security deposit (10-30% of the total trip price, with the exact percentage being chosen by the Vendor upon creating a FishingBooker listing) or a difference between total trip price and chosen service fee in case of online payments.
Vendor’s cancelation policy can be overridden in Extenuating Circumstances cases.
In case of online payments it’s Vendors sole responsibility to notify FishingBooker immediately if a trip is cancelled or shortened through FishingBooker’s product.
A Vendor may be presented with the option to receive full payments. If a Vendor selects this option, they agree that FishingBooker acts as their limited payment collection agent and to facilitate payment on their behalf through the FishingBooker platform using a payment service provider, and payments shall be considered the same as payment made directly to the Vendor. While acting as a Vendor's limited payment collection agent, FishingBooker denies any other agency or authority to act on their behalf, and assumes no liability or responsibility for any acts or omissions made by the Vendor, either within or outside of the FishingBooker platform.
FishingBooker uses Braintree, a division of PayPal, Inc. (Braintree) for payment processing services. By using the Braintree payment processing services Users agree to the Braintree Payment Services Agreement available here, and the applicable bank agreement available here.
If a Vendor agrees to activate the option of full payment they will be required to provide FishingBooker with the necessary information by signing an agreement that enables FishingBooker as a Master Merchant to open a Braintree marketplace sub-merchant account in the Vendor's name.
A Vendor also agrees that if any of the information required to open and maintain an account changes, they will inform FishingBooker without delay in writing.
Vendors are solely responsible for compliance with any and all laws, rules, regulations and tax obligations that may apply to them.
FishingBooker may at its sole discretion offer customers credit. Credit is a monetary value added to a User's account, for which they may get a deduction or refund to the deposit processed by FishingBooker for their fishing trip.
In the case that a User cancels or changes a prepaid reservation without breaching the individual Vendor’s selected cancellation policy, they may be presented with the option to receive a credit amounting at minimum to the value of their prepaid deposit.
If a User's booking has to be canceled prior to departure, they may be presented with the option to receive a credit amounting at minimum to the value of their prepaid deposit.
If a User wishes to make a prepayment and make a reservation later they may be presented with the option to receive credit amounting at minimum to the value they prepaid.
In the case that a User overpaid or was overcharged by the Vendor they may be presented with the option to receive a credit. The User may be credited at minimum to the difference in price.
The next time a customer books a trip from their FishingBooker account, the credit will automatically be applied to the deposit.
FishingBooker may at its sole discretion create a special offer or policy under which credits can be offered to customers as specified in the terms and conditions provided within the offer or policy. FishingBooker reserves the right at its sole discretion to amend credit policies & offers at any time. This does not apply to customers with pre-existing unused credits.
FishingBooker reserves the right to create a unique credit offer to a specific customer depending on a customer's history and the pending situation.
Unless otherwise stated:
- Credits can’t be transferred between accounts;
- Credits can be applied to multiple bookings until they are used up;
- Credits are valid for a period of two years from the date you received the credit*
- Credits are valid for the trip’s deposit. They cannot be used for the remaining balance, which is paid directly to the Vendor.
- Credits can be issued only for trips that require a deposit (not full amount)
- Different types of credits can add up;
- Credits are covered by a six-month money back guarantee, starting from the date that a customer received the credit where a customer is eligible for a refund of the amount paid. If FishingBooker added extra credits on top of what a customer paid, that amount can’t be refunded.
*2 year period is counted for each credit a customer received independently;
Anti-Money Laundering Statement
In addition, the prevention of money laundering is a key focus of U.S. regulatory authorities. Money laundering regulations are designed to inhibit the movement of funds derived from criminal activity and to restrict the availability of money to fund terrorist activities.
FishingBooker reserves the right to restrict any User's access to the FishingBooker platform or Vendor services and develop strict procedures to minimize the risk that the service could be used for money laundering purposes, including controls and monitoring tools to identify deviations from standard customer activity and identification of suspicious activity.
In order to further reduce the risk that the FishingBooker services could be used for money laundering purposes, FishingBooker does not deal in cash. All money is received and remitted by FishingBooker electronically.
Furthermore, FishingBooker reserves the right at any stage to refuse or restrict access to the FishingBooker or Vendor services if a User fails to provide satisfactory information or, if information a User has provided subsequently appears to be misleading, incorrect or false. FishingBooker does not allow money transfers intended for gaming, gambling or illegal activity. FishingBooker will cancel all transfers associated with any such activity.
ALL USERS HEREBY ACKNOWLEDGE AND AGREE THAT FISHINGBOOKER INC. IS NOT OBLIGATED TO DETERMINE WHETHER TAXES APPLY AND IS NOT RESPONSIBLE TO COLLECT, REPORT, OR REMIT ANY TAXES ARISING FROM ANY TRANSACTION. USERS ARE RESPONSIBLE FOR DETERMINING
- ANY OF THEIR APPLICABLE TAX REPORTING REQUIREMENTS, AND
- THE TAXES THAT SHOULD BE INCLUDED AND FOR INCLUDING TAXES TO BE COLLECTED OR OBLIGATIONS RELATING TO APPLICABLE TAXES.
USERS ARE ALSO SOLELY RESPONSIBLE FOR REMITTING TO THE RELEVANT AUTHORITY ANY TAXES INCLUDED OR RECEIVED BY USERS. FISHINGBOOKER CANNOT AND DO NOT OFFER TAX-RELATED ADVICE TO ANY CUSTOMERS OR VENDORS.