Hi Aiden,

Thank you for your feedback. I’m sorry to hear the charter didn’t meet your expectations. Unfortunately, barriving over an hour late to our four hour charter significantly reduced our fishing time. I had another trip so still had to be back on time and you did not give an explanation as to why you were late. upon arival you requested big fish and unfortunately they were not biting and the fishing was difficult this day. with the little time we had left we did manage to catch a handful of yellowtail snapper.

Additionally, there was a language barrier that made communication with most of the group difficult, which may have affected the overall experience.

We always strive to provide the best possible trip, and I apologize that we weren’t able to deliver that for you this time.

Thanks,
Nick

Hi Aiden, Thank you for your feedback. I’m sorry to hear the charter didn’t meet your expectations. Unfortunately, barriving over an hour late to our four hour charter significantly reduced our fishing time. I had another trip so still had to be back on time and you did not give an explanation as to why you were late. upon arival you requested big fish and unfortunately they were not biting and the fishing was difficult this day. with the little time we had left we did manage to catch... More

Hi Herb,
I’m so sorry to hear that you weren’t satisfied with your charter experience. I sincerely apologize for the rain—bad weather can definitely make things frustrating when we’re out on the water. The weather we had was unexpected and did now show in the forecast for the day.
I did my best to adjust by heading inshore to find calmer waters and improve the fishing experience but there was no hiding from the weather this day and it continued to rain and temperatures dropped. I truly appreciate your understanding and would love the chance to make it up to you the next time you’re in the Keys.
Thank you,
Nick

Hi Herb, I’m so sorry to hear that you weren’t satisfied with your charter experience. I sincerely apologize for the rain—bad weather can definitely make things frustrating when we’re out on the water. The weather we had was unexpected and did now show in the forecast for the day. I did my best to adjust by heading inshore to find calmer waters and improve the fishing experience but there was no hiding from the weather this day and it continued to rain and temperatures dropped.... More