Dear Paula,

We are truly sorry to hear about your disappointment with your recent experience.

While we regret any inconvenience caused by the delay, we sincerely appreciate your understanding and patience. As a gesture of goodwill, we offered compensation for the time lost and upgraded your trip to ensure your enjoyment. it was the decision of your family to be back on shore 2 hours earlier than planned.

Regarding your comments about our crew’s knowledge of fishing, we take great pride in the expertise and dedication of our team. We assure you that our crew members are highly trained professionals who are passionate about providing memorable fishing experiences. It’s important to note that during your trip, a Tuna was indeed caught, but unfortunately, it was released at your request. We respect our guests’ preferences and always strive to accommodate their wishes.

We understand that your review reflects your personal experience, but we kindly ask for clarification on a few points. It appears that you were not personally on the trip, yet your family members seemed satisfied with the experience.

We value all feedback, both positive and negative, as it helps us enhance the experiences we offer. However, we must express our disappointment with the tone of your review, which comes across as retaliatory rather than constructive. We assure you that our team’s intentions are always to provide the best possible service to our guests.

Once again, we apologize for any inconvenience caused and hope for the opportunity to make it up to you in the future. Please feel free to contact us directly to discuss your concerns further.

Warm regards,

Coyote Sport Fishing Team

Dear Paula, We are truly sorry to hear about your disappointment with your recent experience. While we regret any inconvenience caused by the delay, we sincerely appreciate your understanding and patience. As a gesture of goodwill, we offered compensation for the time lost and upgraded your trip to ensure your enjoyment. it was the decision of your family to be back on shore 2 hours earlier than planned. Regarding your comments about our crew’s knowledge of fishing,... More