My boys and I had a very good experience with Captain Chris.ย Excellent boat captain, operates his vessel well, and was very good to my kids ages 6 - 12 (who are experienced fishermen). Super nice guy. He helped when it was needed, but let them fish.ย A bit of a no frills trip with no live bait, but he got us on some fish and we used one caught for fresh bait.ย We recommend Captain Chris!
I hate giving bad reviews but I feel itโs warranted here. I have taken many deep sea charter trips over the years and this was by far the most unprofessional charter Iโve ever been on. Captain Chris moved our trip from Saturday to Friday due to potential rough seas on Saturday. We appreciated his insight and agreed. It took repeated messages and phone calls to find out where and what time to meet on Friday. Chris finally replied, 7:00 am. He was 10 minutes late and totally unprepared for a group of 6 guys. He switched boats and brought a 30โ boat in doing so he failed to bring all the gear he needed and did not provide any water or snacks for us which his website says he provides. I fortunately had enough bottled water for everyone. He also did not have a first mate to assist. My friend had to drive the boat while Chris worked on gear, I had to use my little 4โ cast net to try to catch live bait which did not produce any bait. Before backing his 30โ boat into the water he asked if โsomeoneโ could check if the drain plug was in place? That was a very irresponsible thing to do. If we were wrong and the plug was not in place the boat could potentially take on water and leave us stranded 35 miles out. He should have checked that himself not rely on โsomeoneโ who may have no clue what theyโre looking at. My friend helped rig rods and bait hooks because there was no first mate.
Boat was nice, fishing was ok, I feel it would have been better had we gotten live bait, Chris was friendly and knew where to go just very unprofessional in my opinion
I hate giving bad reviews but I feel itโs warranted here. I have taken many deep sea charter trips over the years and this was by far the most unprofessional charter Iโve ever been on. Captain Chris moved our trip from Saturday to Friday due to potential rough seas on Saturday. We appreciated his insight and agreed. It took repeated messages and phone calls to find out where and what time to meet on Friday. Chris finally replied, 7:00 am. He was 10 minutes late and totally unprepared for a... More
Thank you for sharing your feedback regarding your recent fishing trip. I apologize for any inconvenience you experienced due to seasickness, which may have impacted your overall experience. However, I would like to address some inaccuracies mentioned in your review.
1. Prior to your original booked date, I informed you of the rough sea conditions that were expected on Wednesday, three days in advance. Additionally, I made sure you were well aware of the rough sea conditions on Friday, the day of your rescheduled trip.
2. In an effort to enhance your experience despite the rough seas on Friday, I provided you with a complimentary upgrade to a larger and newer boat. This upgrade resulted in a significant discount of approximately $300, demonstrating my commitment to providing the best possible service.
3. While refreshments were indeed available onboard, considering the frequency of you and your guestsโ seasickness, I assumed you might not have had an appetite. I apologize if this assumption was incorrect and if it affected your experience. Please be assured that we strive to cater to our customersโ needs to the best of our ability.
4. Regarding the incident you mentioned about one of your friends driving. They were behind the wheel,ย in a no-wake zone at a very low speed for a brief second. This occurred while I gave a safety briefing. As for the boat โplug,โ it was merely a lighthearted remark I made during the ice-breaking process upon arrival. I made the joke as I backed the boat down into the water ย
5. Regarding the cast net, I did notice that you brought your own, which led me to believe you intended to use it during the trip. However, the cast net you brought was of poor craftsmanship, impacting its usability. I always have frozen bait onboard to ensure a successful fishing experience for all customers.
6. As part of our comprehensive fishing experience, we encourage customers to participate in various fishing activities. This includes tasks like putting a pre-tied leader onto a swivel, which provides an opportunity for customers to learn and engage in different aspects of fishing.
The level of customer service we strive to provide to all our patrons is of utmost importance to us. We appreciate your review, as it allows us to identify areas for improvement.
If you would like to discuss your experience further or have any other concerns, please do not hesitate to contact me directly. Your satisfaction is important to us, and we are committed to ensuring that our customers have a memorable and enjoyable fishing experience.
Kind regards, Capt Chris
Thank you for sharing your feedback regarding your recent fishing trip. I apologize for any inconvenience you experienced due to seasickness, which may have impacted your overall experience. However, I would like to address some inaccuracies mentioned in your review. 1. Prior to your original booked date, I informed you of the rough sea conditions that were expected on Wednesday, three days in advance. Additionally, I made sure you were well aware of the rough sea conditions on Friday,... More
This was a wonderful experience. They were very prompt and on time upon departure. Captain Chris and his crew mate were very friendly the whole time. They were very quick with making their spot decisions in order to maximize the fish caught. It was one of the best experiences of my life. It was very obvious they were experienced and professionals. I would do this every day if I could.
Thanks Alexander. I am glad to hear you all had a good time. Welcome to the Coastal Carolina Charters Family.
First off I wanted to say how nice of a guy Chris is. Super friendly and outgoing and kept out 9 year old happy as a clam with the 1,001 questions. Boat was super clean and well kept and Chris we extremely knowledgeable about where to fish. We will now be having about 1 month worth of fish tacos. Highly recommended!!!!!
Thanks Chad you all were great. Welcome to the Coastal Carolina Family.
We had an awesome offshore 8 hour reef fishing trip! Chris was very knowledgeable and put us on a ton of fish all day and was fun to hang out with. Highly recommend to anyone thatโs looking to catch a wide variety of fish that they can bring home with them afterwards. We will definitely book with Chris again in the future!
Thanks Kelly. I had a blast watching you all catch fish and sing music lol especially Anna. Carl and David was pretty awesome as well. You all may have came as customers but in my book you all left as family. Welcome to the Coastal Carolina Fishing Charters Family.