Mr.Andrew,
Thank you for sharing your feedback regarding your recent experience. While we understand that emergencies can occur, we had to pay for a clean up crew to properly clean and sanitize the boat and what was left in the toilet area, we do our best to support our guests in such situations. I must express my disappointment with the manner in which our conversation unfolded. It is essential for us to maintain a respectful dialogue with our guests, which was regrettably lacking during our interaction. Our policies are in place to ensure the safety and enjoyment of all our guests, and we do not typically return to the marina mid-trip we did return due to your group request ,Additionally, I want to clarify that we take pride in our excellent reputation, as reflected by our numerous four- and five-star reviews from satisfied customers. We strive to uphold these standards consistently.

Mr.Andrew, Thank you for sharing your feedback regarding your recent experience. While we understand that emergencies can occur, we had to pay for a clean up crew to properly clean and sanitize the boat and what was left in the toilet area, we do our best to support our guests in such situations. I must express my disappointment with the manner in which our conversation unfolded. It is essential for us to maintain a respectful dialogue with our guests, which was regrettably lacking during... More