Thank you for taking the time to leaving a star rating. If we were not a 5 star company please let us know in the comments what we may be able to do to make it better. We hope the lack of 5 star rating was not based on our customer service or how hard we try to put you on the fish. Some factors we can not control is if the fish bite, water conditions not flat, if the sun shines etc. Thank you for coming out fishing with us and we hope to see you again.

Ray
Ruckus Sportfishing and Diving

Thank you for taking the time to leaving a star rating. If we were not a 5 star company please let us know in the comments what we may be able to do to make it better. We hope the lack of 5 star rating was not based on our customer service or how hard we try to put you on the fish. Some factors we can not control is if the fish bite, water conditions not flat, if the sun shines etc. Thank you for coming out fishing with us and we hope to see you again. Ray Ruckus Sportfishing and... More

Aloha and thanks for the review but Sorry to hear you were disappointed about your trip. This is big game sportfishing with lures and trolling to actively hunt the pelagic fish not bait a hook and bump the bottom.  When people contact us before they book, unlike what you had done, we explain all of this to them then they decide to book or not. I never reccomend booking some thing with out knowing what your getting into. You booked a 4hr trip and we set lines and reeled them in at 4hrs not 2hrs!. As for our catch the 5 boats in the fishing fleet in the harbor that also fished they unfortunately didn’t catch any thing either and they fished 3/4 to full day trips. It is called fishing not catching. You explained you understood that at the end of the day when you said you booked a “fishing” trip. You don’t get a chance at catching these fish sitting at the dock. You also got to go for a 2hr snorkel trip and seen lots of turtles and all kinds of beautiful reef fish that your family enjoyed but was failed to be mentioned in the review. Again sorry for the slow fishing but we would like to thank you again for coming out and fishing with us even though the I’ll feelings about the out come and maybe not understanding what you were getting into.

Ruckus Sportfishing and Diving

Aloha and thanks for the review but Sorry to hear you were disappointed about your trip. This is big game sportfishing with lures and trolling to actively hunt the pelagic fish not bait a hook and bump the bottom.  When people contact us before they book, unlike what you had done, we explain all of this to them then they decide to book or not. I never reccomend booking some thing with out knowing what your getting into. You booked a 4hr trip and we set lines and reeled them in at 4hrs not 2hrs!.... More