Thank you for taking the time to discuss your experience with us and we are sorry to hear you did not enjoy your charter. With regards to your trip, there are several things that we would like to point out as to provide you with better context and understanding. Firstly, please keep in mind that you booked the trip for Christmas day when our usual crew were with their families for the holidays. We usually don’t fish this day but we hadn’t had a chance to block this date off our calendars before you booked this trip in October. Our captain, Victor, agreed to do the trip and the crew that were with your group were not our usual crew which is why perhaps they were a little less communicative than usual. As for not seeing the captain as often as you like, it was unfortunately a rough day so he was busy navigating through the challenging conditions. As for the other crew, they were busy speaking to other boats in the area to see where the fish were biting, which is also why they didn’t have much time to converse with your group. It was a slow day of fishing as you mentioned, but this was the case for many other boats in the area as well. As for your comments about fishing on the reef, the problem was that the boat was trawling in our usual fishing spot based further south to escape the windline and therefore was miles away from where the reef was. Had we packed up and raced to the reef it would have made the ride extremely uncomfortable on such a choppy day, which is why we continued to trawl on our way up so as to see if we might catch something along the way. We did manage to hook a sailfish which ended up getting away, but this is just the nature of fishing. As mentioned the crew did help when it came to reeling in fish, and the statement that they didn’t assist with the sailfish is incorrect as our crew work very hard to help our clients when it comes to fishing. In this particular case, the fish managed to escape before our crew had time to effectively respond. Our crew did certainly help with the fish caught on the reef, but please note that we only kept what was edible which was why the other fish was thrown back. With regards to the steps which lead to our toilets, this was broken the day prior and unfortunately, being it was Christmas, there was no way to have this repaired by the time of your trip. With regards to where we keep the hooks, baits, and lures, they are actually stored in the rocket launcher located at the back of the fighting chair and we can assure you the chair is completely functional. Finally, we want to respond to your comment regarding the fact that no one in Tamarindo had heard about us. We are not too sure who you spoke to, but most of the locals in Tamarindo know us very well, being over 20 years in business, and we have an excellent reputation with both residents and our clients, which you can see by our many 5 star reviews. Despite your trip, we hope you had an excellent time in Tamarindo and we hope you get to return again soon!

Thank you for taking the time to discuss your experience with us and we are sorry to hear you did not enjoy your charter. With regards to your trip, there are several things that we would like to point out as to provide you with better context and understanding. Firstly, please keep in mind that you booked the trip for Christmas day when our usual crew were with their families for the holidays. We usually don’t fish this day but we hadn’t had a chance to block this date off our calendars before... More

Thanks Brad glad you had a good trip Captain Rick

Thanks Brad glad you had a good trip Captain Rick