Amazing team, super helpful, tried many different styles, the fish werenโt quite on this day but not for lack of trying, came home with a feed anyway. Highly recommended
Hi Ben, thank you for taking your time to write a review.
We are glad that you had a great day and look forward to welcoming you onboard again in the future.
Hi Ben, thank you for taking your time to write a review. We are glad that you had a great day and look forward to welcoming you onboard again in the future.
The charter operator canceled 2 days prior to the trip date. This is an automated posting.
Save your money and find another operator other than sidestep
Dear David,
Thank you for taking the time to share your feedback about your recent fishing trip with Sidestep Fiji. We appreciate your input and the opportunity to address your concerns.
We are sorry to hear that you were dissatisfied with your experience. However, we must highlight that your review lacks specific information or details regarding the issues you encountered. Without further clarification, it becomes challenging for us to fully understand and address the concerns you have raised.
Our team takes great pride in delivering exceptional fishing charters and ensuring our guests have a memorable time. We have spoken to our captain, who mentioned that you and your friend appeared to be enjoying yourselves throughout the day. This contrasts with the negative impression conveyed in your review.
In our commitment to customer satisfaction, we even went the extra mile by providing you with complimentary beers as a gesture of goodwill. We aimed to enhance your overall experience, and it is disheartening to see that our efforts did not meet your expectations.
We genuinely value your feedback, and we kindly request that you provide us with specific details regarding the aspects of your trip that fell short. This will allow us to take appropriate action to address any legitimate concerns.
Thank you for choosing Sidestep Fiji for your fishing adventure, and we hope to receive further information from you to help us better understand and rectify the issues you encountered.
Best regards, Alessio Valente Sidestep Fiji
Dear David, Thank you for taking the time to share your feedback about your recent fishing trip with Sidestep Fiji. We appreciate your input and the opportunity to address your concerns. We are sorry to hear that you were dissatisfied with your experience. However, we must highlight that your review lacks specific information or details regarding the issues you encountered. Without further clarification, it becomes challenging for us to fully understand and address the concerns... More