The captain informs me the night before the trip will start late. The best fishing by this time has past. NO air-conditioning(as advertised) and NO and windows that do not open in the cabin so it was miserable for my lady friends and 6 year old! Diesel fumes in the cabin with no ventilation. No lunch or snacks of any kind! (as advertised) We would have brought our own. Iโve been on many bill fish trips, there wasnโt much of an effort made try different baits and methodsโฆ these guys were just killing time and trying to get paid for it.
The captain informs me the night before the trip will start late. The best fishing by this time has past. NO air-conditioning(as advertised) and NO and windows that do not open in the cabin so it was miserable for my lady friends and 6 year old! Diesel fumes in the cabin with no ventilation. No lunch or snacks of any kind! (as advertised) We would have brought our own. Iโve been on many bill fish trips, there wasnโt much of an effort made try different baits and methodsโฆ these guys were... More
Some reviews with low scores are humbling and teaching. But not this one. I will step aside any customer service or empathy. Why?
This is just a customer who is mad he didnt catch a fish in something called fishingโฆ
ALSOโฆ HE HASNT PAID ME. SAID HE THOUGHT I TOOK CREDIT CARDS WHEN IT CREARLY STATES CASH OR PAYPAL. I LET IT SLIDE CAUSE HE SEEMED A NICE PERSON. TOLD ME HE WILL PAYPAL ME WHEN GETTING BACK. TILL.THIS DATE NO PAYMENT DONE.
so for this person to have the audacity to lie and give me the worst possible review even though i have 100+ 5 star reviews is a shame and a embarrasment to his character without even paying me.
Anybody has their right of opinion. But not like this. Lying and being mad of something you cant control.
I am the best deepsea/billfish guide in Punta Cana and i will keep it that way even though i stumble upon people like you.
Thanks again for the booking.
PS: no need to pay me. A 1/2 day mahoo trip is what you are worth to me. I dont need and i dont want your money.
Captain Edgar Acra
Some reviews with low scores are humbling and teaching. But not this one. I will step aside any customer service or empathy. Why? This is just a customer who is mad he didnt catch a fish in something called fishingโฆ ALSOโฆ HE HASNT PAID ME. SAID HE THOUGHT I TOOK CREDIT CARDS WHEN IT CREARLY STATES CASH OR PAYPAL. I LET IT SLIDE CAUSE HE SEEMED A NICE PERSON. TOLD ME HE WILL PAYPAL ME WHEN GETTING BACK. TILL.THIS DATE NO PAYMENT DONE. so for this person to have... More
The charter operator canceled 22 days prior to the trip date. This is an automated posting.
The charter operator canceled 19 days prior to the trip date. This is an automated posting.
No Fish and no guy on boat who speak english.
Hey Alexander,
I understand feeling bummed out by not catching any fish, today was a bad current/tide day, no bait, no bites, sadly it happens in fishing and for that im sorry.
I will always defend us when something is unfair like when you said no one speaks english in the boat on your review, when it clearly says you are from Germany and actually sent me msgs in German and stated that your english wasnt good, so i posted a picture backing up our conversation. There no communication at all. Big language barrier and it wasnt english since my english is perfect.
As i sad sorry for a bad bite day it happensโฆ try it again, persistence and patience always wins.
Capt. Edgar Acra
Hey Alexander, I understand feeling bummed out by not catching any fish, today was a bad current/tide day, no bait, no bites, sadly it happens in fishing and for that im sorry. I will always defend us when something is unfair like when you said no one speaks english in the boat on your review, when it clearly says you are from Germany and actually sent me msgs in German and stated that your english wasnt good, so i posted a picture backing up our conversation. There no communication... More
Full day trip 8 hrs. Very disappointed. Took my wife on the most expensive trip in Punta Cana for a fishing trip of a lifetime. Only caught 3 dolphins. No big ones 2- about 10 lbs 1 - about 5 lbs. Crew didnโt speak a bit of English, they done all the fishing. Just handed us the rods when the fish were on. We checked the boats out coming in the day before from a 4 hrs. trip they all had 5, or 6 bigger fish including some tuna. The boat stayed in the same general area the whole day.
Any review is accpeted. We learn from it.
But on my behalf and our defense, my english is perfect. And joseโs english is also extremely good. Didnt understand the need to write about the language barrier.
Second we stayed in the same general area because we were targeting billfish in wich we were succesfull in hooking. You guys even saw it jumping. But sadly got unhooked.
I do seriously appreciate you guys choosing me. I understand the expectations but its FISHING.
Its fishing you can never compare one day to the other. If one day is better than the other thats why its called fishing.
Hope we can try it again. If not please.go.to the cheaper charters. There is a reason for that.
Any review is accpeted. We learn from it. But on my behalf and our defense, my english is perfect. And joseโs english is also extremely good. Didnt understand the need to write about the language barrier. Second we stayed in the same general area because we were targeting billfish in wich we were succesfull in hooking. You guys even saw it jumping. But sadly got unhooked. I do seriously appreciate you guys choosing me. I understand the expectations but its FISHING.... More