Overall, the boat was nice, and both Captain Brad and the deckhand were friendly, professional, and knowledgeable. We caught fish and had a good experience on the water.
My reason for leaving this review is to make future customers aware of the tipping expectations. The website states that the deckhand works for tips and that a 20% tip is customary. After our $2,500 charter, I tipped $85. Later, Captain Brad called me to explain that 20% is the customary tip and that the deckhand depends on tips for compensation.
While the website does mention this, customers should understand that the expectation appears to be much closer to a standard 20% gratuity than what many people might interpret as simply an optional tip. For a $2,500 trip, that means budgeting approximately another $500 in gratuity.
I also felt there could have been better communication regarding the sea conditions and options if the trip became too rough. The captain did tell us we could turn around if needed, but I was unclear whether that would have resulted in a refund, partial refund, or rescheduling.
Again, I have no complaints about the boat, the captain’s skills, or the deckhand’s work ethic. My review is primarily to help future customers understand the tipping expectations before booking.
Overall, the boat was nice, and both Captain Brad and the deckhand were friendly, professional, and knowledgeable. We caught fish and had a good experience on the water.
My reason for leaving this review is to make future customers aware of the tipping expectations. The website states that the deckhand works for tips and that a 20% tip is customary. After our $2,500 charter, I tipped $85. Later, Captain Brad called me to explain that 20% is the customary tip and that the deckhand depends...
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Overall, the boat was nice, and both Captain Brad and the deckhand were friendly, professional, and knowledgeable. We caught...
Captain replied
i dont know what else i can say. it very clearly written in 20% is customary. 98% of our customers give the deckhand 20% many give more. they work hard. they are there a hour before the trip leaves and 2-3 hrs afterwards. they clean your fish clean the boat. a good deckhand makes the trip. A bad one ruins it. it has been like this for at least 20 years. it how it was when I was a deckhand. it clearly stated 20% is customary you left between 3-4. you said the crew did a good job. you caught... More