Amazing Crew overall great experience
We had such an amazing experience on our fishing trip—truly 10/10 and something we would absolutely do again! Going into it, I was a bit nervous about the weather and whether we’d even be able to go out, but the crew was incredible. They kept a close eye on the forecast for us and communicated clearly every step of the way. We ended up rebooking a few times based on their guidance, and they always prioritized safety while still trying to make it work for us. We really appreciated how patient and accommodating they were. The directions to the boat were spot-on, even though there were lots of boats in the area. They stayed in contact and made it super easy to find them. They also gave us a heads-up about the seaweed we’d have to walk through, which was helpful. Once we got there, they actually got us out about 30 minutes early, set us up with water shoes and life jackets, and even had a cooler stocked with drinks. Out on the water, the crew was efficient and professional, navigating everything smoothly—even while my kids were dramatically dealing with seasickness! When a storm started rolling in, they gave us the option to keep fishing or head back. We chose to head in for the kids, and sure enough, it started pouring rain on the way back—so we were grateful for their judgment and flexibility. The whole experience felt safe, well-organized, and genuinely fun despite the weather challenges. The only thing I wish I’d known was to bring extra cash for a tip—I assumed there’d be an option on the card reader, so that was totally my oversight. Sorry about that! Overall, an awesome experience with an amazing crew. Next time, we’ll book earlier in our trip so we have more flexibility to pick the perfect weather day!
⭐⭐⭐⭐⭐ Thank you so much for taking the time to share such a detailed and thoughtful review—we truly appreciate it. It means a lot to us and motivates our entire team to continue delivering the best possible experience for every guest. We’re very happy to hear that you felt safe, well taken care of, and supported throughout the trip. As you mentioned, safety is always our top priority, especially when traveling with families and children. When weather conditions change, we always aim to give our guests clear options so they can make the best decision for their group—and we’re glad we could support you in that moment. We also truly appreciate your recognition of our communication and flexibility. Fishing conditions and weather can vary, and we always do our best to guide our clients honestly and professionally, just as we did with your rescheduling. Your trust in our recommendations means a lot to us. Regarding the meeting point and logistics, we’re very glad everything was easy to find and well coordinated. We always try to stay in close contact and provide clear instructions, including updates about sargassum or any beach conditions, so our guests arrive fully prepared and comfortable. It’s great to know you appreciated the equipment, setup, and onboard service as well—everything from life jackets to drinks is prepared with care so you can simply enjoy the experience. And please, don’t worry at all about the tip—truly. Your kind words, appreciation, and recognition of our crew mean much more to us. Knowing that you had a great time with your family is what really matters, and that is what motivates us every day. It was an absolute pleasure having you and your family on board. You are always welcome, and next time we’ll make sure to find you that perfect weather window for an even better experience! Thank you again for your trust and for choosing us. Warm regards, Captain Isaías & Crew Alondra III Sport Fishing Riviera Maya
