Total scam waste of time and money. Worst fishing charter ever
The captain started to us fifteen minutes late. We lost at least another thirty minutes because the boat broke down. Eight hour trip we only caught two small fish. Worst fishing gear I’ve ever seen. Lack of communication. No fish finder. Only one fishing lure choice. Cheated out of forty five minutes. Very lazy captain. Waste of time and money. Will never fish in Cancun again.
Hello Charles, Thank you for taking the time to rate our service and for your comments, we always appreciate any input good or bad. It is always our goal to learn from our customers response so we can improve our service I must say that I was a bit surprised by your comments and the 1 star rating you gave us so I talked to the guide that took you out that day to hear his side of the story. The reason why you left 15 min. late was due to the fact that you only brought down a credit card to pay for your trip while in your confirmation email it stated that we can only accept cash at the dock. Somehow after talking to your wife over the phone we got it sorted that's why you left a little late. The engine of the boat did have issues that day but instead of cancelling the trip or towing your boat back to the marina we pulled up with another boat next to yours so you could continue fishing without losing out on fishing time. You took the 8 hour trip and the first 3 hours of your trip you had shot after shot at Tarpon. These fish are not easy to catch but your guide put you on the fish so you had your oportunities. After that you said to him that you wanted to try something different and he took you to several spots where you caught 3 Snook, 2 Jacks and a Snapper not just 2 small fish as you wrote in your comment. I understand this type of fishing can be frustrating and it's not the same as fresh water fishing but your guide did everything he had to do to make your trip succesfull. He changed your lures plenty of times and has a bag full of all types of lures. Also your equipment was brand new and in great working order so there were no issues with the gear whatsoever. I totally get it that clients get dissapointed when they don't get the amount of fish or the big one they wanted to catch. I just don't think this should reflect on your guide or company you fished with after all...fishing is fishing and not always catching! Kind regards, Martin
