Do not use this company.. terribly unsafe and equipment is obsolete especially the boat . A 40plus year old panga that is at best a glorified Lon boat.. panga has a great reputation but Iโm sorry this is a wreck of an outfit.. they use con. Artist ways to con you out of your money and when you do get to go the sea was 6-8 just check the forecast it was yesterday the 23rd of June 2024
Do not use this company.. terribly unsafe and equipment is obsolete especially the boat . A 40plus year old panga that is at best a glorified Lon boat.. panga has a great reputation but Iโm sorry this is a wreck of an outfit.. they use con. Artist ways to con you out of your money and when you do get to go the sea was 6-8 just check the forecast it was yesterday the 23rd of June 2024
Do not use this company.. terribly unsafe and equipment is obsolete especially the boat . A 40plus year old panga that is at...
Leslie K. does not recommend Mexidivers
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Leslie K. does not recommend Mexidivers
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Mexidivers (The Charter Operator)
Replied on June 28, 2024
Thank you for bringing your concerns to our attention. We take all feedback seriously and strive to provide the best experience possible for our customers.
1. Regarding the Age of Our Boat: The boat in question was actually built in 2017, ensuring it meets modern safety and performance standards. While it is true that the style of our boat is a panga, which is renowned for its durability and seaworthiness, we assure you that our equipment is well-maintained and regularly inspected. Additionally, we have the proper insurances to run fishing tours, which means our boats must meet specific conditions and standards to operate.
2. Our Business Integrity: We are a family-run business with over 20 years of experience in this industry. We pride ourselves on our honesty and dedication to customer satisfaction. We have never had an accident in our years of operation, which speaks to our commitment to safety and professionalism.
3. Weather Conditions: On the date you mentioned, June 23rd, 2024, the weather forecast did not indicate 6-8 foot seas. If the conditions were unsafe, the master harbor would have closed the port. Safety is our top priority, and we always monitor weather conditions closely. We have documentation to support this
4. Customer Experience and Transparency: We understand that our services might not meet everyoneโs expectations. However, we take great pride in our transparency. All pictures and information shared on our profile are accurate representations of what we offer. We encourage customers to review this information before booking to ensure our services align with their expectations.
We appreciate your feedback and regret that your experience did not meet your expectations. We are always looking to improve.
Sincerely
Mexidivers
Thank you for bringing your concerns to our attention. We take all feedback seriously and strive to provide the best experience possible for our customers.
1. Regarding the Age of Our Boat: The boat in question was actually built in 2017, ensuring it meets modern safety and performance standards. While it is true that the style of our boat is a panga, which is renowned for its durability and seaworthiness, we assure you that our equipment is well-maintained and regularly inspected. Additionally,...
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Mexidivers (The Charter Operator)
Replied on June 28, 2024
Thank you for bringing your concerns to our attention. We take all feedback seriously and strive to provide the best experience possible for our customers.
1. Regarding the Age of Our Boat: The boat in question was actually built in 2017, ensuring it meets modern safety and performance standards. While it is true that the style of our boat is a panga, which is renowned for its durability and seaworthiness, we assure you that our equipment is well-maintained and regularly inspected. Additionally, we have the proper insurances to run fishing tours, which means our boats must meet specific conditions and standards to operate.
2. Our Business Integrity: We are a family-run business with over 20 years of experience in this industry. We pride ourselves on our honesty and dedication to customer satisfaction. We have never had an accident in our years of operation, which speaks to our commitment to safety and professionalism.
3. Weather Conditions: On the date you mentioned, June 23rd, 2024, the weather forecast did not indicate 6-8 foot seas. If the conditions were unsafe, the master harbor would have closed the port. Safety is our top priority, and we always monitor weather conditions closely. We have documentation to support this
4. Customer Experience and Transparency: We understand that our services might not meet everyoneโs expectations. However, we take great pride in our transparency. All pictures and information shared on our profile are accurate representations of what we offer. We encourage customers to review this information before booking to ensure our services align with their expectations.
We appreciate your feedback and regret that your experience did not meet your expectations. We are always looking to improve.
Sincerely
Mexidivers
Charter Operator replied
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Thank you for bringing your concerns to our attention. We take all feedback seriously and strive to provide the best experience possible for our customers. 1. Regarding the Age of Our Boat: The boat in question was actually built in 2017, ensuring it meets modern safety and performance standards. While it is true that the style of our boat is a panga, which is renowned for its durability and seaworthiness, we assure you that our equipment is well-maintained and regularly inspected. Additionally,... More